# Upgraded to 7.1.3 caused an Active X problem

**URL:** <https://forum.inductiveautomation.com/t/upgraded-to-7-1-3-caused-an-active-x-problem/2001>\
**Category:** Ignition\
**Created:** [July 3, 2010, 9:36am UTC](https://forum.inductiveautomation.com/t/upgraded-to-7-1-3-caused-an-active-x-problem/2001 "2010-07-03T09:36:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ttuttle387](https://avatars.discourse-cdn.com/v4/letter/t/59ef9b/32.png) [@ttuttle387](https://forum.inductiveautomation.com/u/ttuttle387)\
**Post date:** [July 3, 2010, 9:36am UTC](https://forum.inductiveautomation.com/t/upgraded-to-7-1-3-caused-an-active-x-problem/2001/1 "2010-07-03T09:36:00Z")

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Upgraded to 7.1.3 and when I launch the designer I get " Error Loadling hook class “com.inductiveautomation.vision.activeXDesignerHook” for module “ActiveX”

Once designer loads, there is no Active X componet in the tabs.

I stopped and restarted the gateway, but that did not help.

Here is the error.

com.inductiveautomation.ignition.common.modules.ModuleLoadException: Error loading hook class “com.inductiveautomation.vision.activex.ActiveXDesignerHook” for module “ActiveX”.  
at com.inductiveautomation.ignition.designer.IgnitionDesigner.loadModules(IgnitionDesigner.java:763)  
at com.inductiveautomation.ignition.designer.IgnitionDesigner.startup(IgnitionDesigner.java:272)  
at com.inductiveautomation.ignition.designer.DesignerStartupHook$2.run(DesignerStartupHook.java:220)  
at java.awt.event.InvocationEvent.dispatch(Unknown Source)  
at java.awt.EventQueue.dispatchEvent(Unknown Source)  
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)  
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)  
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)  
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)  
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)  
at java.awt.EventDispatchThread.run(Unknown Source)  
Caused by: java.lang.NoClassDefFoundError: com/inductiveautomation/factorypmi/designer/palette/model/PaletteItem  
at java.lang.Class.forName0(Native Method)  
at java.lang.Class.forName(Unknown Source)  
at com.inductiveautomation.ignition.designer.IgnitionDesigner.loadModules(IgnitionDesigner.java:758)  
… 10 more  
Caused by: java.lang.ClassNotFoundException: com.inductiveautomation.factorypmi.designer.palette.model.PaletteItem  
at java.net.URLClassLoader$1.run(Unknown Source)  
at java.security.AccessController.doPrivileged(Native Method)  
at java.net.URLClassLoader.findClass(Unknown Source)  
at java.lang.ClassLoader.loadClass(Unknown Source)  
at java.lang.ClassLoader.loadClass(Unknown Source)  
… 13 more

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<div class="post-metadata">

**Author:** ![ttuttle387](https://avatars.discourse-cdn.com/v4/letter/t/59ef9b/32.png) [@ttuttle387](https://forum.inductiveautomation.com/u/ttuttle387)\
**Post date:** [July 3, 2010, 9:54am UTC](https://forum.inductiveautomation.com/t/upgraded-to-7-1-3-caused-an-active-x-problem/2001/2 "2010-07-03T09:54:19Z")

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Well, I looked further and found that the Active X Module did not get updated during the 7.1.3 install to the updated 2.0.3 (b5368). So I downloaded the Active X Module and installed it seperately… and that seemed to fix my problem.

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [July 16, 2010, 2:04am UTC](https://forum.inductiveautomation.com/t/upgraded-to-7-1-3-caused-an-active-x-problem/2001/3 "2010-07-16T02:04:35Z")

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Yes, that is true, the ActiveX module is not included by default in the installer.

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<div class="post-metadata">

**Author:** ![ttuttle387](https://avatars.discourse-cdn.com/v4/letter/t/59ef9b/32.png) [@ttuttle387](https://forum.inductiveautomation.com/u/ttuttle387)\
**Post date:** [July 16, 2010, 4:46am UTC](https://forum.inductiveautomation.com/t/upgraded-to-7-1-3-caused-an-active-x-problem/2001/4 "2010-07-16T04:46:38Z")

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Thanks Carl,

I noticed it again when I updated another box I am working on. I figured that to be the case.

Tyler