# Urgent license activation **URL:** \ **Category:** General Discussion\ **Created:** [April 15, 2017, 11:46pm UTC](https://forum.inductiveautomation.com/t/urgent-license-activation/14062 "2017-04-15T23:46:10Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jimjohnson](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@jimjohnson](https://forum.inductiveautomation.com/u/jimjohnson)\ **Post date:** [April 15, 2017, 11:46pm UTC](https://forum.inductiveautomation.com/t/urgent-license-activation/14062/1 "2017-04-15T23:46:10Z")
I know it is Easter weekend in the US, but I am in Thailand with a customer upgrading to a new server, and I am trying to move FactorySQL. I missed the window Friday to get the new activation code working, and they want to start production before you open Monday. Any chance someone could help sooner? Ticket 47716 ---
**Author:** ![jimjohnson](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@jimjohnson](https://forum.inductiveautomation.com/u/jimjohnson)\ **Post date:** [April 17, 2017, 12:53pm UTC](https://forum.inductiveautomation.com/t/urgent-license-activation/14062/2 "2017-04-17T12:53:55Z")
Looks like they open in a few minutes. Hoping for a quick answer. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 17, 2017, 7:11pm UTC](https://forum.inductiveautomation.com/t/urgent-license-activation/14062/3 "2017-04-17T19:11:38Z")
Did you get this taken care of this morning? ---
**Author:** ![jimjohnson](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@jimjohnson](https://forum.inductiveautomation.com/u/jimjohnson)\ **Post date:** [April 18, 2017, 1:14am UTC](https://forum.inductiveautomation.com/t/urgent-license-activation/14062/4 "2017-04-18T01:14:43Z")
Yes. I had to call in, but she was very helpful.