# User Management Error

**URL:** <https://forum.inductiveautomation.com/t/user-management-error/107646>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [June 21, 2025, 2:59pm UTC](https://forum.inductiveautomation.com/t/user-management-error/107646 "2025-06-21T14:59:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Hank\_Pruim\_PSIL](https://avatars.discourse-cdn.com/v4/letter/h/41988e/32.png) [@Hank\_Pruim\_PSIL](https://forum.inductiveautomation.com/u/Hank_Pruim_PSIL)\
**Post date:** [June 21, 2025, 2:59pm UTC](https://forum.inductiveautomation.com/t/user-management-error/107646/1 "2025-06-21T14:59:08Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/6/560d441a9ba4c416d30e2b7b3371e2197090dce8.png)

First official Ignition project here. I'm trying to figure out why I'm not able to use my user management screen. I've set everything on the Gateway to point to this. It shows all my users and roles. If I run it in Designer, it works fine. As soon as I go live, I get this...Please help. I'm having some chart issue as well but those I will post separately.

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**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [June 21, 2025, 3:36pm UTC](https://forum.inductiveautomation.com/t/user-management-error/107646/2 "2025-06-21T15:36:20Z")

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> [@Hank\_Pruim\_PSIL](#):
>
> As soon as I go live, I get this.

And what's wrong with that? You haven't told us what you're expecting.

~~Have a look at the excellent and elegant [Perspective User Management](https://inductiveautomation.com/exchange/2128/overview) on the Ignition Exchange. You import it into your project and away you go.~~ Did I miss the `vision` tag or was it added later?

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**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\
**Post date:** [June 21, 2025, 3:50pm UTC](https://forum.inductiveautomation.com/t/user-management-error/107646/3 "2025-06-21T15:50:17Z")

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Ok... So according to the component manual [Vision - User Management | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/appendix/components/vision-components/admin/user-management) you need to enable Allow User Admin on the gateway settings: [Gateway General Security Settings | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/platform/security/gateway-general-security-settings)

Have you done that?

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**Author:** ![Hank\_Pruim\_PSIL](https://avatars.discourse-cdn.com/v4/letter/h/41988e/32.png) [@Hank\_Pruim\_PSIL](https://forum.inductiveautomation.com/u/Hank_Pruim_PSIL)\
**Post date:** [June 21, 2025, 3:53pm UTC](https://forum.inductiveautomation.com/t/user-management-error/107646/4 "2025-06-21T15:53:25Z")

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So...turns out I didn't enable the permissions in my Designer Vision properties. As soon as I did this they all worked. Learning curve!
