# User Management works in Designer but not in client

**URL:** <https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468>\
**Category:** Ignition\
**Tags:** vision\
**Created:** [November 29, 2023, 10:33am UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468 "2023-11-29T10:33:13Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Why\_Me](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@Why\_Me](https://forum.inductiveautomation.com/u/Why_Me)\
**Post date:** [November 29, 2023, 10:33am UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468/1 "2023-11-29T10:33:13Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/f/2f4a318eae9c3b3734fe34c3a2f5d172199035e6.png)

When i launch project from designer the component doesnt work. It obviously has something to do with the symbol in the top left. Gateway is set to allow it to be done from client. If i go to preview mode it works fine. I cant click anything in the component from launch project.

what does the symbol with the question mark mean? why is the background blurred?

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**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [November 29, 2023, 11:35am UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468/2 "2023-11-29T11:35:23Z")

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> 1. When i launch project from designer the component doesnt work.

What is the component? A label?

> 1. It obviously has something to do with the symbol in the top left.

That's an overlay. The [Quality Codes and Overlays](https://docs.inductiveautomation.com/display/DOC81/Quality+Codes+and+Overlays#QualityCodesandOverlays-VisionComponentOverlays) section of the documentation explains that.

> 1. Gateway is set to allow it to be done from client.

To allow _what_ to be done from client? What gateway setting?

> 1. If i go to preview mode it works fine. I cant click anything in the component from launch project.

What works fine. What's supposed to happen? What does happen?

> 1. what does the symbol with the question mark mean? why is the background blurred?

See 2 above.

* * *

Tip: You should add the Vision tag to your post title to make it clear what the subject matter is.

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<div class="post-metadata">

**Author:** ![Why\_Me](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@Why\_Me](https://forum.inductiveautomation.com/u/Why_Me)\
**Post date:** [November 29, 2023, 11:43am UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468/3 "2023-11-29T11:43:27Z")

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1. the user management component

2. ok will have a look thanks.

3. Allow User Admin

4. you can add remove and edit users roles from preview mode but not when you launch project.

5. thanks again!

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**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\
**Post date:** [November 29, 2023, 11:51am UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468/4 "2023-11-29T11:51:13Z")

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> [@Why\_Me](#):
>
> - you can add remove and edit users roles from preview mode but not when you launch project.

Sounds like an authorization issue.

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<div class="post-metadata">

**Author:** ![Why\_Me](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@Why\_Me](https://forum.inductiveautomation.com/u/Why_Me)\
**Post date:** [November 29, 2023, 12:00pm UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468/5 "2023-11-29T12:00:30Z")

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yep just sorted it, was permissions in the vision section of project properties, hadnt enabled and set authorised roles.

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**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [November 29, 2023, 12:04pm UTC](https://forum.inductiveautomation.com/t/user-management-works-in-designer-but-not-in-client/82468/6 "2023-11-29T12:04:42Z")

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Good stuff. Please mark Pascal's post as the solution (so it shows up on the main index as solved.) I fixed the title and the Vision tag.
