# V8.3.1 SocketTimeoutException: Read timed out **URL:** \ **Category:** General Discussion\ **Created:** [April 3, 2026, 5:53pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884 "2026-04-03T17:53:22Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![casian](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@casian](https://forum.inductiveautomation.com/u/casian)\ **Post date:** [April 3, 2026, 5:53pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/1 "2026-04-03T17:53:22Z")
Hi, Has anyone seen this in v9.3.1 ? It gets stuck at this: Download attempt #0 for file security-8.3.1.jar failed. java.net.SocketTimeoutException: Read timed out Any ideas why? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 3, 2026, 6:08pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/2 "2026-04-03T18:08:38Z")
Often this is firewall, AV, or other network infrastructure flagging this is as a false positive and interrupting the download. ---
**Author:** ![casian](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@casian](https://forum.inductiveautomation.com/u/casian)\ **Post date:** [April 3, 2026, 6:39pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/3 "2026-04-03T18:39:37Z")
I manually opened the ports 8088 and 8043 in firewall but it didn’t fix it. Any other suggestions? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 3, 2026, 6:40pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/4 "2026-04-03T18:40:30Z")
Nothing to do with open ports. It's packet inspection type stuff falsely flagging the contents of security-8.3.1.jar as dangerous. It's usually something you would need IT to get involved with. ---
**Author:** ![casian](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@casian](https://forum.inductiveautomation.com/u/casian)\ **Post date:** [April 3, 2026, 7:11pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/5 "2026-04-03T19:11:11Z")
I disabled the firewall but still no luck. It’s weird cause it’s still working fine on my old laptop, on the same network. What could be different on my new laptop? Is there a way to add an exception somewhere for that file? ---
**Author:** ![lane.duncan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lane.duncan/32/83700_2.png) [@lane.duncan](https://forum.inductiveautomation.com/u/lane.duncan)\ **Post date:** [April 4, 2026, 5:02am UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/6 "2026-04-04T05:02:45Z")
Is your antivirus different between the two machines? ---
**Author:** ![casian](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@casian](https://forum.inductiveautomation.com/u/casian)\ **Post date:** [April 8, 2026, 4:34pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/7 "2026-04-08T16:34:06Z")
no, they’re identical company laptops I actually installed the Designer on 2 other laptops and none of them works. For some reason only the first laptop that I used works opening the Designer projects form the remote gateway. Also, this is an Edge project. I thought maybe it has to do with that, Edge limiting remote access ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [April 8, 2026, 4:57pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/8 "2026-04-08T16:57:07Z")
I'm going to basically guarantee it's nothing on our end. Try directly downloading the file in a web browser, e.g. `http://localhost:8088/system/jar/m/security-8.3.1.jar` Where you're using the correct host/port. ---
**Author:** ![casian](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@casian](https://forum.inductiveautomation.com/u/casian)\ **Post date:** [April 8, 2026, 5:49pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/9 "2026-04-08T17:49:46Z")
> [@paul-griffith](#): > > [http://localhost:8088/system/jar/m/security-8.3.1.jar](http://localhost:8088/system/jar/m/security-8.3.1.jar) This is where launcher and direct download for the file get stuck ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/f/7f3814ce108fc4b15da286181378b32a8bf26056.png) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 8, 2026, 5:51pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/10 "2026-04-08T17:51:10Z")
I know you don't want to hear it, but you need support from your IT department - this is not an Ignition issue. ---
**Author:** ![casian](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@casian](https://forum.inductiveautomation.com/u/casian)\ **Post date:** [April 8, 2026, 6:15pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/11 "2026-04-08T18:15:37Z")
I know and I already pointed it to them but they don’t seem to be able to figure it out :)) I actually connected the gateway PC and my laptop to a static IP hardwired network and it works Thanks all ---
**Author:** ![tgarrison](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/tgarrison/32/80965_2.png) [@tgarrison](https://forum.inductiveautomation.com/u/tgarrison)\ **Post date:** [April 8, 2026, 7:16pm UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/12 "2026-04-08T19:16:47Z")
some old VPNs didn't like going thru 6to4 NAT routers and would do something similar... ---
**Author:** ![smcfarlane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/smcfarlane/32/42150_2.png) [@smcfarlane](https://forum.inductiveautomation.com/u/smcfarlane)\ **Post date:** [July 18, 2026, 1:02am UTC](https://forum.inductiveautomation.com/t/v8-3-1-sockettimeoutexception-read-timed-out/114884/13 "2026-07-18T01:02:17Z")
I had the same issue on my personal PC trying to access a 8.1.44 gateway. Not sure if this helps but I had Citrix web apps running in the background. Forcing that to quit allowed the designer to download the project resources like normal. So - it might not even be an 'anti virus' thats interfering. Could be malware by a different name! Why is every program so damn pervasive these days....