# Very slow Designer start

**URL:** <https://forum.inductiveautomation.com/t/very-slow-designer-start/8713>\
**Category:** Ignition\
**Created:** [July 11, 2014, 1:28pm UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713 "2014-07-11T13:28:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![pgmo](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@pgmo](https://forum.inductiveautomation.com/u/pgmo)\
**Post date:** [July 11, 2014, 1:28pm UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713/1 "2014-07-11T13:28:59Z")

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I’m experiencing a rather frustrating issue: to start designer from the designer.jnlp file it takes up to 1 minute just for “Downloading application” and “Verifying application”, then 20 more seconds for “Analyzing local cache” and then after about 2 minutes I get finally to the Ignition Designer login page.  
I googled around, looking for issues about the java web start technology, but whatever I tried, I got no performance improvement.  
I’m running Ignition 7.6 on Windows 7 Professional, Norton Internet Security 21.3.0.12 (already tried to switch off all security features: no success), Java 1.7.0\_60-b19.  
That’s really a big issue for me, since I’m developing some Components with Eclipse and to see how they works I must switch the Designer off and on again quite often.

Any suggestion?  
Thank you in advance

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**Author:** ![Curlyandshemp](https://avatars.discourse-cdn.com/v4/letter/c/bcef8e/32.png) [@Curlyandshemp](https://forum.inductiveautomation.com/u/Curlyandshemp)\
**Post date:** [July 11, 2014, 9:05pm UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713/2 "2014-07-11T21:05:57Z")

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are you connected directly to the gateway or over a network using WiFi?

I have found connections using WiFi tend to be slower when connecting to the gateway

How busy is your network?  
I have one customer that has several PLCs, several PV+ and several Ethernet VFDs all on the same subnet as the gateway. Connection is painfully slow.

.

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**Author:** ![james.hunt](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@james.hunt](https://forum.inductiveautomation.com/u/james.hunt)\
**Post date:** [July 14, 2014, 2:41pm UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713/3 "2014-07-14T14:41:20Z")

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Also another common issue has been Anti Virus software causing Jnlp files to load slowly as well. Are you currently running any type of AV software ?

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**Author:** ![pgmo](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@pgmo](https://forum.inductiveautomation.com/u/pgmo)\
**Post date:** [July 15, 2014, 7:58am UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713/4 "2014-07-15T07:58:53Z")

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Hallo James, hallo Curlyandshemp,

> [@](#):
>
> are you connected directly to the gateway or over a network using WiFi?

Gateway and Designer are running on the same PC.

> [@](#):
>
> Are you currently running any type of AV software ?

Yes, I am: it is Norton Internet Security 21.3.0.12. I tried already to switch it off, but no success. To be honest, I tried to switch it off by using their commands shell, but I saw that the Norton Insernet Security Service keeps running nontheless (it is impossible to stop it, you can only disable it and then restart the PC).

What I see is that Ignition Designer starts a bit faster if I'm not connected to the Internet (I connect to the internet through an Internet Key).

Thank you in advance for your help  
Regards

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**Author:** ![james.hunt](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@james.hunt](https://forum.inductiveautomation.com/u/james.hunt)\
**Post date:** [July 15, 2014, 2:00pm UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713/5 "2014-07-15T14:00:52Z")

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Since you are running AV software I would go into the settings for the firewall and approved programs section there should be some options to allow approved software to run unrestricted. I would add exceptions for Java and Ignition this should make it so it will stop doing real time scans on those programs processes.

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**Author:** ![andrea.minu](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andrea.minu/32/3326_2.png) [@andrea.minu](https://forum.inductiveautomation.com/u/andrea.minu)\
**Post date:** [July 10, 2018, 10:01am UTC](https://forum.inductiveautomation.com/t/very-slow-designer-start/8713/6 "2018-07-10T10:01:00Z")

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I had the same problem ,I fixed allow the jawaws.exe to comunicate through Windows defender Firewall.  
This is done via "Allow App through windows firewall " tool, other workaround is to use the native launcher .

Best Regards  
Andrea
