# Vision Client Launcher Install, Ignition 8.1.10

**URL:** <https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044>\
**Category:** Ignition\
**Created:** [December 13, 2021, 1:33pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044 "2021-12-13T13:33:21Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![nicholas.gutt](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nicholas.gutt/32/25670_2.png) [@nicholas.gutt](https://forum.inductiveautomation.com/u/nicholas.gutt)\
**Post date:** [December 13, 2021, 1:33pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044/1 "2021-12-13T13:33:21Z")

</div>

Hello,

Recently, I tried to setup Vision Client Launcher on a windows 10 PC. I have installed Vision Client Lauchner on numerous computers without trouble. Unfortunately, I have hit my first problem which I will try to describe below.

I navigated to the gateway and downloaded the Vision Client exe. The install seemed to go well until I tried to launch a project I get an error message “(see path below) jvm.cfg” is missing. I tried to remove and reinstall vision, but there must be some data still on the PC. When I uninstall and reinstall, the projects are still there.

C:\Users\YOURUSER.ignition\cache\resources\runtimes\11.0.11.1

Seems this is the folder which is missing the files. Does anyone know how I can 100% remove everything ignition vision client launcher install has placed so I can try again? Or is there another solution like copying the folder from a working machine to the not working one? I would love to understand where I went wrong.

---

<div class="post-metadata">

**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [December 13, 2021, 1:51pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044/2 "2021-12-13T13:51:49Z")

</div>

Usually, deleting the `C:\Users\YOURUSER\.ignition\cache\` folder should do it. Deleting the .ignition folder is a bit more of a nuclear option.

The project info is stored in a json file, But I don’t quite remember where since I’m not in front of a Windows machine 😉 . I kinda doubt that that is where your issue is.

---

<div class="post-metadata">

**Author:** ![nicholas.gutt](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nicholas.gutt/32/25670_2.png) [@nicholas.gutt](https://forum.inductiveautomation.com/u/nicholas.gutt)\
**Post date:** [December 13, 2021, 2:49pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044/3 "2021-12-13T14:49:07Z")

</div>

Thank you, I will give your suggestion a try. I’m not afraid of going nuclear if deleting the cache folder does not work.

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [December 14, 2021, 4:10pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044/4 "2021-12-14T16:10:15Z")

</div>

You can start with more surgical. If the error is saying something about a jvm config file and highlighting a particular runtime directory, you can just delete that one runtime. The next client or designer you launch that requires that version will automatically download it from the gateway.

---

<div class="post-metadata">

**Author:** ![ray.crowder](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@ray.crowder](https://forum.inductiveautomation.com/u/ray.crowder)\
**Post date:** [January 18, 2022, 12:57pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-install-ignition-8-1-10/54044/5 "2022-01-18T12:57:14Z")

</div>

Deleting the 11.0.11.1 folder fixed this issue for me. Thanks Paul!
