# Vision client launcher won't start

**URL:** <https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912>\
**Category:** Ignition\
**Tags:** vision\
**Created:** [October 2, 2023, 10:03am UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912 "2023-10-02T10:03:07Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Stef\_Velers](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@Stef\_Velers](https://forum.inductiveautomation.com/u/Stef_Velers)\
**Post date:** [October 2, 2023, 10:03am UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912/1 "2023-10-02T10:03:07Z")

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I have a problem with starting my Vision client launcher. I have the most recent version installed and for some reason after it has been installed in won't open the program. Also, on my other laptop I have the same version of the vision client launcher installed but without any problems. Are you guys familiar with this problem?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 2, 2023, 12:00pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912/2 "2023-10-02T12:00:34Z")

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There are so many possibilities. Please report any error details, including any that show up in the launcher log file.

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**Author:** ![Stef\_Velers](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@Stef\_Velers](https://forum.inductiveautomation.com/u/Stef_Velers)\
**Post date:** [October 2, 2023, 12:22pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912/3 "2023-10-02T12:22:15Z")

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There is nothing thats shows up. By clicking the short cut on my desktop it is not starting. Not even when I run it as admin and there is no error poping up or something.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 2, 2023, 12:25pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912/4 "2023-10-02T12:25:32Z")

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> [@pturmel](#):
>
> including any that show up in the launcher log file.

Please go look in your launcher's data folder. (~/.ignition/clienlauncher-data/ on my machine.)

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<div class="post-metadata">

**Author:** ![Stef\_Velers](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@Stef\_Velers](https://forum.inductiveautomation.com/u/Stef_Velers)\
**Post date:** [October 2, 2023, 1:45pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912/5 "2023-10-02T13:45:43Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/e/de8081ba716894cf1284f76d1081cca18e00a1ea.png)  
is this something you can work with?

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 2, 2023, 2:00pm UTC](https://forum.inductiveautomation.com/t/vision-client-launcher-wont-start/79912/6 "2023-10-02T14:00:31Z")

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Huh. Are you using the built-in JRE? Do you have IT policies that prevent the use of JavaFX? Is the launcher at least as new as the target gateway?

(IA support might have more experience with this one--I haven't see this specific error before.)