# Vision Window Error: Listing Roles

**URL:** <https://forum.inductiveautomation.com/t/vision-window-error-listing-roles/92754>\
**Category:** Ignition\
**Tags:** ignition81, vision\
**Created:** [July 3, 2024, 3:27pm UTC](https://forum.inductiveautomation.com/t/vision-window-error-listing-roles/92754 "2024-07-03T15:27:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Charlie\_Boykin](https://avatars.discourse-cdn.com/v4/letter/c/22d042/32.png) [@Charlie\_Boykin](https://forum.inductiveautomation.com/u/Charlie_Boykin)\
**Post date:** [July 3, 2024, 3:27pm UTC](https://forum.inductiveautomation.com/t/vision-window-error-listing-roles/92754/1 "2024-07-03T15:27:11Z")

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Any time I try and configure a script for a component using vison windows this window/process takes places.  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/6/a612a842b3ad9355ccfc3a39700dc4fbe32a5e56.png)

The error message says "Error listing roles"  
Details tab says: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Task timed out.  
at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask$TimeoutThread.run(PriviledgedDesignerTask.java:379)  
at java.base/java.lang.Thread.run(Unknown Source)

Ignition v8.1.32 (b2023091211)  
Java: Azul Systems, Inc. 11.0.18

What is causing this to happen and how can I stop it.

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<div class="post-metadata">

**Author:** ![leonardo.godoi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/leonardo.godoi/32/27178_2.png) [@leonardo.godoi](https://forum.inductiveautomation.com/u/leonardo.godoi)\
**Post date:** [July 3, 2024, 3:53pm UTC](https://forum.inductiveautomation.com/t/vision-window-error-listing-roles/92754/2 "2024-07-03T15:53:54Z")

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Did you import your project from another gateway?  
Try opening your project properties and see if your identity provider and user source still exist.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/7/e71233e331a70621581a283970c002d0e977c4fd.png)

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<div class="post-metadata">

**Author:** ![Charlie\_Boykin](https://avatars.discourse-cdn.com/v4/letter/c/22d042/32.png) [@Charlie\_Boykin](https://forum.inductiveautomation.com/u/Charlie_Boykin)\
**Post date:** [July 3, 2024, 5:54pm UTC](https://forum.inductiveautomation.com/t/vision-window-error-listing-roles/92754/3 "2024-07-03T17:54:32Z")

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Project properties freezes up my designer for a few minutes then I get the error message. Then the project properties will open and the Identity provider is set to default.  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/1/d1cb57a3422ba61fbe21d42f38ae321ca44cbec4.png)