# Voice Notification using SIP

**URL:** <https://forum.inductiveautomation.com/t/voice-notification-using-sip/10359>\
**Category:** Ignition\
**Created:** [August 18, 2015, 4:03pm UTC](https://forum.inductiveautomation.com/t/voice-notification-using-sip/10359 "2015-08-18T16:03:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Amarth](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarth/32/3313_2.png) [@Amarth](https://forum.inductiveautomation.com/u/Amarth)\
**Post date:** [August 18, 2015, 4:03pm UTC](https://forum.inductiveautomation.com/t/voice-notification-using-sip/10359/1 "2015-08-18T16:03:08Z")

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Hello,

I’m am trying to send a Voice notification through a SIP account. Unsuccessful.

I’m using two different SIP accounts (one is Skype SIP, the other is an SIP from OVH) None of them is able to achieve a call when they are set in the Gateway.  
I tried to use those SIP accounts with another software [Zoiper](http://www.zoiper.com/en) and they (kind of) work correctly.

Using the OVH-SIP, the Console reads:

[code]Agent unexpected error

java.lang.IllegalArgumentException: Negative delay.[/code]  
And the notification profile status is stuck to “Registering…”. I changed ALL parameters at least once and deleted/created the profile several time. It does change absolutely nothing.

So I tried another “popular” SIP solution. I created a new profile to this Skype solution and managed to get its status to “Registered with VOIP Host”.  
But when it is about to notify, it fails and the console reads:

```auto
CallManager	Error state received from call manager. Reason: Forbidden [403]
```

I though it came from the number I was calling but :  
I tried several syntax for the phone number without success  
I tried to call the phone number, using this SIP server but using “Zoiper” and it works… with all phone number formats I previously used.

With all these tests, I’m can not manage to find where the problem comes from. One thing is certain : I have a working combination of SIP Server (Skype) / Phone number that I cannot make to work on Ignition.

Does anyone have already (successfully) set a SIP Server (Skype or other) for Voice notification on Ignition? If yes, is there any particular parameter that I may have not seen?

I have the feeling that it should be easy but I can not figure how to make it work.

I can provide logs and screenshots if needed.

Thank you in advance.

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**Author:** ![matth](https://avatars.discourse-cdn.com/v4/letter/m/f475e1/32.png) [@matth](https://forum.inductiveautomation.com/u/matth)\
**Post date:** [May 6, 2016, 11:56am UTC](https://forum.inductiveautomation.com/t/voice-notification-using-sip/10359/2 "2016-05-06T11:56:31Z")

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Did you get this to worK? I’m in about the same boat. Our phone system folks have given me SIP credentials and it is at least registering with Zoiper.

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**Author:** ![diat150](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@diat150](https://forum.inductiveautomation.com/u/diat150)\
**Post date:** [May 6, 2016, 12:14pm UTC](https://forum.inductiveautomation.com/t/voice-notification-using-sip/10359/3 "2016-05-06T12:14:32Z")

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I use skype and it works great.

I dont remember doing anything special outside of filling in the gateway address, username and password.