# Voice Notification Woes **URL:** \ **Category:** Ignition\ **Created:** [February 18, 2014, 12:09pm UTC](https://forum.inductiveautomation.com/t/voice-notification-woes/8019 "2014-02-18T12:09:21Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![NevergoldMel](https://avatars.discourse-cdn.com/v4/letter/n/e36b37/32.png) [@NevergoldMel](https://forum.inductiveautomation.com/u/NevergoldMel)\ **Post date:** [February 18, 2014, 12:09pm UTC](https://forum.inductiveautomation.com/t/voice-notification-woes/8019/1 "2014-02-18T12:09:21Z")
I’ve experienced alot of difficulty here. After dealing with a bad module download, and getting a voice installed on the third try it now gets a call manager response of “Not Found [404]” using both Skype and the the Atcom. Not pleased with this experience. Also nice to find out the atcom needs a analog trunk module after waiting four weeks to get the thing from China. (Really not happy about that one.) ---
**Author:** ![Colby.Clegg](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/colby.clegg/32/3282_2.png) [@Colby.Clegg](https://forum.inductiveautomation.com/u/Colby.Clegg)\ **Post date:** [February 18, 2014, 7:13pm UTC](https://forum.inductiveautomation.com/t/voice-notification-woes/8019/2 "2014-02-18T19:13:23Z")
Hi, The 404, which is a response from the VOIP server, seems to be used in a few different ways, though the primary meaning is usually “invalid phone number”. In the case of the atcom box, it could potentially also mean that a dialplan wasn’t found that matched the number. Try the following: - Make sure to include the country code in your phone number (like 19165555555) - Don’t put dashes in the phone number (asterisk/atcom doesn’t mind, but apparently skype does) Skype is a little more straight forward, since you don’t need a “dialplan”, so if you get that working, and the atcom box still doesn’t work, we can look in that direction. Regards,