# Way to export the client log to the server?

**URL:** <https://forum.inductiveautomation.com/t/way-to-export-the-client-log-to-the-server/70172>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [February 22, 2023, 4:02pm UTC](https://forum.inductiveautomation.com/t/way-to-export-the-client-log-to-the-server/70172 "2023-02-22T16:02:47Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [February 22, 2023, 4:02pm UTC](https://forum.inductiveautomation.com/t/way-to-export-the-client-log-to-the-server/70172/1 "2023-02-22T16:02:47Z")

</div>

Using 7.9.9 for now until the system gets upgraded to 8.1.19 in the near future.

I have an issue currently where this system uses old legacy reporting components to make reports. The rpeort is supposed to print and be converted to bytes to be saved in a BLOB column in a database. For the most part this causes no issues, but for one specific plant, about 5% of the time, the PDF report is not bieng saved to the database.

The fact that this is all done client side means I don't have any server logs to see what is going wrong with these PDF creations and unfortunately I am not being asked to remake these reports as server level objects (yet at least).

What I want to know is if there is a way to grab client logs as a file so I can send it to the gateway and save it somewhere and examine it after a PDF fails so I can look for some error stack trace or just see what is going on.

Is there a way to do this?

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [February 22, 2023, 4:30pm UTC](https://forum.inductiveautomation.com/t/way-to-export-the-client-log-to-the-server/70172/2 "2023-02-22T16:30:50Z")

</div>

Can you just adjust the launch command at the OS level to pipe stdout/stderr to a file? That's probably going to be the easiest thing.

---

<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [February 22, 2023, 4:55pm UTC](https://forum.inductiveautomation.com/t/way-to-export-the-client-log-to-the-server/70172/3 "2023-02-22T16:55:24Z")

</div>

Luckily yesterday this plant that had one of these misses and the application has been running through that so currently I am trying to see if I can remote in and look at the logs live.

So an alternate but related question - say I am able to remote it and they have their vision client still running - is there a way to export the logs from there? I opened our inhouse 8.1 application and I don't see an obvious way to do it, and from your comment it seems not the default that it's writing to a file I can take with me. Do I have any recourse outside of remoting and looking at the diagnostics live?

---

<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 22, 2023, 7:15pm UTC](https://forum.inductiveautomation.com/t/way-to-export-the-client-log-to-the-server/70172/4 "2023-02-22T19:15:36Z")

</div>

Ctrl-A and Ctrl-C have always worked for me in the diagnostic console.
