# Web Browser Module Not Loading

**URL:** <https://forum.inductiveautomation.com/t/web-browser-module-not-loading/85533>\
**Category:** General Discussion\
**Tags:** vision\
**Created:** [February 11, 2024, 5:54pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-loading/85533 "2024-02-11T17:54:10Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jeff\_Gentry](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jeff_gentry/32/57697_2.png) [@Jeff\_Gentry](https://forum.inductiveautomation.com/u/Jeff_Gentry)\
**Post date:** [February 11, 2024, 5:54pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-loading/85533/1 "2024-02-11T17:54:10Z")

</div>

I've installed Web Browser Module  
5.1.37.2024013011 and I have Ignition Version: 8.1.33 (b2023101913). When I open the designer the module is not showing under Vision. When I look at the output console I see this.

```auto
12:40:28.266 [Designer-Startup] INFO designer.main - Starting module: Web Browser [+5216]
12:40:28.358 [Designer-Startup] ERROR designer.main - Error starting up module Web Browser
java.lang.NoSuchMethodError: 'com.inductiveautomation.ignition.designer.model.DesignerModuleHook com.inductiveautomation.ignition.designer.model.DesignerContext.getModule(java.lang.String)'
	at com.inductiveautomation.webbrowser.designer.DesignerHook.startup(DesignerHook.java:43)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$LoadedModule.startup(IgnitionDesigner.java:1986)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.startupModule(IgnitionDesigner.java:1198)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.lambda$loadProject$9(IgnitionDesigner.java:1016)
	at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.accept(Unknown Source)
	at java.base/java.util.stream.ReferencePipeline$2$1.accept(Unknown Source)
	at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.copyInto(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(Unknown Source)
	at java.base/java.util.stream.ForEachOps$ForEachOp.evaluateSequential(Unknown Source)
	at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(Unknown Source)
	at java.base/java.util.stream.AbstractPipeline.evaluate(Unknown Source)
	at java.base/java.util.stream.ReferencePipeline.forEach(Unknown Source)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.loadProject(IgnitionDesigner.java:1015)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$StartupProjectDialogHandler.lambda$new$2(IgnitionDesigner.java:2050)
	at java.base/java.lang.Thread.run(Unknown Source)

```

Do I need a different module version or is something else going on here?

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/2/42cffec91362a8fe19883374c83611e60141c270.png)

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 11, 2024, 6:08pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-loading/85533/2 "2024-02-11T18:08:39Z")

</div>

You cannot mix and match IA module versions. You must use the version that matches the platform.

---

<div class="post-metadata">

**Author:** ![Jeff\_Gentry](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jeff_gentry/32/57697_2.png) [@Jeff\_Gentry](https://forum.inductiveautomation.com/u/Jeff_Gentry)\
**Post date:** [February 11, 2024, 6:19pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-loading/85533/3 "2024-02-11T18:19:18Z")

</div>

Uninstalled incorrect version and installed correct version. It now works. Thank you.