# Web Browser Module Not Supported

**URL:** <https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [March 17, 2023, 8:35pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257 "2023-03-17T20:35:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![karolld](https://avatars.discourse-cdn.com/v4/letter/k/e99b99/32.png) [@karolld](https://forum.inductiveautomation.com/u/karolld)\
**Post date:** [March 17, 2023, 8:35pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257/1 "2023-03-17T20:35:16Z")

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Is there a way to update the version of the underlying web browser that the Web Browser Module uses? I'm currently using Ignition Edge 8.1.25 and Web Browser Module 5.1.25 and getting this error when trying to access an Asyril Eye+ dashboard. It opens fine in the latest windows version of edge.

![Annotation 2023-03-17 160556](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/b/1b1291bfce78788b5533c871dbc7997d33fc4c68.png)

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [March 17, 2023, 8:38pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257/2 "2023-03-17T20:38:32Z")

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The user will have to update their browser version

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 17, 2023, 8:51pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257/3 "2023-03-17T20:51:58Z")

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No, it's using JXBrowser, which is a component that we have to update as part of the platform.

It's been in the works for a while but I'm not sure what the timeline is... hopefully in one of the next couple releases.

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**Author:** ![karolld](https://avatars.discourse-cdn.com/v4/letter/k/e99b99/32.png) [@karolld](https://forum.inductiveautomation.com/u/karolld)\
**Post date:** [March 18, 2023, 12:41pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257/4 "2023-03-18T12:41:56Z")

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That's a bummer, hopefully it makes it into a release soon. Do you have any interesting ideas as a work around or would a link to launch the system web browser be best?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 18, 2023, 1:53pm UTC](https://forum.inductiveautomation.com/t/web-browser-module-not-supported/71257/5 "2023-03-18T13:53:13Z")

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Probably best to just use the system browser...

I don't know how your dashboard is doing version detection, but if it's naive you might be able to set a customer user agent on the browser component via scripting somehow... someone more familiar with the component would have to chime in to confirm if that's possible.