# Web Configuration - Unauthorized Access

**URL:** <https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692>\
**Category:** Ignition Early Access\
**Tags:** ignition80\
**Created:** [January 28, 2021, 12:42pm UTC](https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692 "2021-01-28T12:42:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![alex.mckenty](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@alex.mckenty](https://forum.inductiveautomation.com/u/alex.mckenty)\
**Post date:** [January 28, 2021, 12:42pm UTC](https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692/1 "2021-01-28T12:42:43Z")

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Hi, I have managed to loose access to Web Config page, it is reporting Unauthorized Access, I am using the default account setup on install. Is there anyway of getting around this? Or will it require an uninstall of the system?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [January 28, 2021, 1:47pm UTC](https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692/2 "2021-01-28T13:47:51Z")

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The “gwcmd” command line tool can reset your admin password and identity provider.

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**Author:** ![alex.mckenty](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@alex.mckenty](https://forum.inductiveautomation.com/u/alex.mckenty)\
**Post date:** [January 28, 2021, 2:03pm UTC](https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692/3 "2021-01-28T14:03:37Z")

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Thanks for this, do i need to just run the batch file, or add anything to the command to reset identity provider. Password is ok, as it lets me login in, but does not let me access this config page.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [January 28, 2021, 2:51pm UTC](https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692/4 "2021-01-28T14:51:26Z")

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I haven’t needed it in a long time… (~v7.7?) Docs:

[https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd](https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd)

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<div class="post-metadata">

**Author:** ![alex.mckenty](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@alex.mckenty](https://forum.inductiveautomation.com/u/alex.mckenty)\
**Post date:** [January 28, 2021, 3:43pm UTC](https://forum.inductiveautomation.com/t/web-configuration-unauthorized-access/42692/5 "2021-01-28T15:43:13Z")

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Many Thanks, that worked a treat.