# Website login fails using the Vision Web Browser Component

**URL:** <https://forum.inductiveautomation.com/t/website-login-fails-using-the-vision-web-browser-component/116541>\
**Category:** Ignition\
**Tags:** ignition83, vision\
**Created:** [July 27, 2026, 2:49pm UTC](https://forum.inductiveautomation.com/t/website-login-fails-using-the-vision-web-browser-component/116541 "2026-07-27T14:49:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kyle\_Latzke](https://avatars.discourse-cdn.com/v4/letter/k/c68b51/32.png) [@Kyle\_Latzke](https://forum.inductiveautomation.com/u/Kyle_Latzke)\
**Post date:** [July 27, 2026, 2:49pm UTC](https://forum.inductiveautomation.com/t/website-login-fails-using-the-vision-web-browser-component/116541/1 "2026-07-27T14:49:41Z")

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I have a Web Browser component. It loads a cloud based monitoring site for our ozone machines.

I can login to the site just fine from the Ignition client computers as well as from my own laptop using Firefox, Chrome, Edge, etc. I can even login to it while testing the component from Designer.

If I try it from any of our Ignition client computers I get "You must enter a username and password."

Even though the username and password are entered and correct.

I don't see any errors in the Console.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/e/3ee2185ca8e8001f910893ab283d1c3c32b24897.png)

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [July 27, 2026, 4:03pm UTC](https://forum.inductiveautomation.com/t/website-login-fails-using-the-vision-web-browser-component/116541/2 "2026-07-27T16:03:11Z")

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The likely explanation is that something about the web browser component is failing to validate with your external sites' backend, and that's ending up with a generic HTTP error that the page's frontend is displaying as "You must enter a username and password" - that is, the particular error message is a red herring.
