# When I disconnect the dualization from the computer that was entered as the existing backup account and enter my account, the gate name appears as the master account. How can I see it as the original account?

**URL:** <https://forum.inductiveautomation.com/t/when-i-disconnect-the-dualization-from-the-computer-that-was-entered-as-the-existing-backup-account-and-enter-my-account-the-gate-name-appears-as-the-master-account-how-can-i-see-it-as-the-original-account/67067>\
**Category:** Ignition\
**Tags:** redundancy\
**Created:** [November 30, 2022, 2:22am UTC](https://forum.inductiveautomation.com/t/when-i-disconnect-the-dualization-from-the-computer-that-was-entered-as-the-existing-backup-account-and-enter-my-account-the-gate-name-appears-as-the-master-account-how-can-i-see-it-as-the-original-account/67067 "2022-11-30T02:22:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jiyoung\_hwang](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jiyoung\_hwang](https://forum.inductiveautomation.com/u/jiyoung_hwang)\
**Post date:** [November 30, 2022, 2:22am UTC](https://forum.inductiveautomation.com/t/when-i-disconnect-the-dualization-from-the-computer-that-was-entered-as-the-existing-backup-account-and-enter-my-account-the-gate-name-appears-as-the-master-account-how-can-i-see-it-as-the-original-account/67067/1 "2022-11-30T02:22:39Z")

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When I disconnect the dualization from the computer that was entered as the existing backup account and enter my account, the gate name appears as the master account. How can I see it as the original account?

For reference, I also tried restarting the gateway.

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**Author:** ![Ben\_Eklund](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ben_eklund/32/40758_2.png) [@Ben\_Eklund](https://forum.inductiveautomation.com/u/Ben_Eklund)\
**Post date:** [December 6, 2022, 6:56pm UTC](https://forum.inductiveautomation.com/t/when-i-disconnect-the-dualization-from-the-computer-that-was-entered-as-the-existing-backup-account-and-enter-my-account-the-gate-name-appears-as-the-master-account-how-can-i-see-it-as-the-original-account/67067/2 "2022-12-06T18:56:36Z")

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Are you referring to Redundancy by dualization? Can you provide some screenshots/recordings of the issue and behavior you're seeing?

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**Author:** ![jiyoung\_hwang](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jiyoung\_hwang](https://forum.inductiveautomation.com/u/jiyoung_hwang)\
**Post date:** [December 6, 2022, 11:38pm UTC](https://forum.inductiveautomation.com/t/when-i-disconnect-the-dualization-from-the-computer-that-was-entered-as-the-existing-backup-account-and-enter-my-account-the-gate-name-appears-as-the-master-account-how-can-i-see-it-as-the-original-account/67067/3 "2022-12-06T23:38:01Z")

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![1](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/3/a33288a4eda70bf4dfbb29e7bfc34daf8cdd5b4a.gif)  
 ![2](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/a/da2276edae9d7a8b801cdcec104c9291acfdcd5e.gif)

Can Modbus and Modbus 2 be redundant in the device?

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**Author:** ![Ben\_Eklund](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ben_eklund/32/40758_2.png) [@Ben\_Eklund](https://forum.inductiveautomation.com/u/Ben_Eklund)\
**Post date:** [December 7, 2022, 4:36pm UTC](https://forum.inductiveautomation.com/t/when-i-disconnect-the-dualization-from-the-computer-that-was-entered-as-the-existing-backup-account-and-enter-my-account-the-gate-name-appears-as-the-master-account-how-can-i-see-it-as-the-original-account/67067/4 "2022-12-07T16:36:43Z")

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Redundancy cannot be directly configured between Modbus/OPC-UA devices. Instead you could configure a [redundant OPC-UA](https://docs.inductiveautomation.com/display/DOC81/Ignition's+OPC+UA+Server#Ignition'sOPCUAServer-OPCUAClientRedundancy) server that connects to the primary OPC-UA server.
