# When sending to a mail list, the people in mail list are not receiving

**URL:** <https://forum.inductiveautomation.com/t/when-sending-to-a-mail-list-the-people-in-mail-list-are-not-receiving/91864>\
**Category:** Ignition\
**Tags:** reporting, scripting, perspective\
**Created:** [June 14, 2024, 1:04pm UTC](https://forum.inductiveautomation.com/t/when-sending-to-a-mail-list-the-people-in-mail-list-are-not-receiving/91864 "2024-06-14T13:04:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Yannick\_Urselmann1](https://avatars.discourse-cdn.com/v4/letter/y/9fc29f/32.png) [@Yannick\_Urselmann1](https://forum.inductiveautomation.com/u/Yannick_Urselmann1)\
**Post date:** [June 14, 2024, 1:04pm UTC](https://forum.inductiveautomation.com/t/when-sending-to-a-mail-list-the-people-in-mail-list-are-not-receiving/91864/1 "2024-06-14T13:04:34Z")

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Hello!

For my application, I want to send a report to a mail list which is created on the internal mail server of our company. However when I send this report to the mail list (just a email address), none of the people who are in the mail list receive the mail.

I added my own personal mail to the script and I got the mail and saw the mail list address was also included in the recipients.

Is this something on Ignition side or should I look into this using our IT department?

Greetings,  
Yannick U.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [June 14, 2024, 1:10pm UTC](https://forum.inductiveautomation.com/t/when-sending-to-a-mail-list-the-people-in-mail-list-are-not-receiving/91864/2 "2024-06-14T13:10:41Z")

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That would be your IT department. Sounds like an "authorized senders" filter on the mailing list.

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**Author:** ![Ryan\_Deardorff](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ryan_deardorff/32/63815_2.png) [@Ryan\_Deardorff](https://forum.inductiveautomation.com/u/Ryan_Deardorff)\
**Post date:** [June 14, 2024, 1:38pm UTC](https://forum.inductiveautomation.com/t/when-sending-to-a-mail-list-the-people-in-mail-list-are-not-receiving/91864/3 "2024-06-14T13:38:31Z")

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I found that our emails would not reach those in a mail list, so we send them to each individual address instead, and that seems to work. You might check to see if the emails are winding up in people's Junk/Spam folder, as well.

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**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\
**Post date:** [June 14, 2024, 2:12pm UTC](https://forum.inductiveautomation.com/t/when-sending-to-a-mail-list-the-people-in-mail-list-are-not-receiving/91864/4 "2024-06-14T14:12:34Z")

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I've had unpredictable behavior with mailing lists as well.  
Sometimes one invalid or unreachable address would make the whole thing fail, other times the invalid one would raise an exception and the others received the mail. Couldn't tell what was different... So we resorted to sending mails one by one as well.