# Why do I have to give my personal info every time I download a new edition of Ignition? **URL:** \ **Category:** General Discussion\ **Created:** [February 25, 2021, 8:08pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846 "2021-02-25T20:08:06Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![bmeyers](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bmeyers/32/37453_2.png) [@bmeyers](https://forum.inductiveautomation.com/u/bmeyers)\ **Post date:** [February 25, 2021, 8:08pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/1 "2021-02-25T20:08:06Z")
As you can see i am logged in the picture but I still have to fill out the form with all my info? (Which doesn’t actually accept existing phone numbers btw). Seems like this shouldn’t be an issue in 2021. ![logging_in](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/2/22f5755e7cc38cf60d3f6e0eb7fde8780eceb698.jpeg) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 8:10pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/2 "2021-02-25T20:10:27Z")
You don’t, click the sneakily-styled “Skip form and download directly” link. ---
**Author:** ![bmeyers](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bmeyers/32/37453_2.png) [@bmeyers](https://forum.inductiveautomation.com/u/bmeyers)\ **Post date:** [February 25, 2021, 8:13pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/3 "2021-02-25T20:13:35Z")
Ahhhh Kevin, you guys got me good all these years. Thanks! ---
**Author:** ![diat150](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@diat150](https://forum.inductiveautomation.com/u/diat150)\ **Post date:** [February 25, 2021, 8:53pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/4 "2021-02-25T20:53:57Z")
that text has gotten lighter and lighter over the years. hopefully it doesnt disappear! ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 9:03pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/5 "2021-02-25T21:03:05Z")
🤞 ---
**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\ **Post date:** [February 25, 2021, 9:29pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/6 "2021-02-25T21:29:17Z")
I worked for IA for almost three years before I was informed of that link a few months ago. So much wasted time… ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 9:38pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/7 "2021-02-25T21:38:55Z")
Could have gotten them from the network share too, though I think S3 might have faster transfer speeds regardless of your location… ---
**Author:** ![peter](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@peter](https://forum.inductiveautomation.com/u/peter)\ **Post date:** [February 25, 2021, 9:39pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/8 "2021-02-25T21:39:40Z")
Can I suggest that if I am logged into the IA website that I shouldn’t even be presented with that dialog box in the first place? 😠 ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 25, 2021, 9:39pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/9 "2021-02-25T21:39:59Z")
You can suggest anything you want 😉 I’ll try to figure out who to route that suggestion to… the IA staff on the forum are mostly Dev and QA and the website/IU/portals/etc are not under Dev. ---
**Author:** ![chasondeshotel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/chasondeshotel/32/20032_2.png) [@chasondeshotel](https://forum.inductiveautomation.com/u/chasondeshotel)\ **Post date:** [February 25, 2021, 10:05pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/10 "2021-02-25T22:05:54Z")
On a scale from 1 to “on page 300 of a 1000 page license agreement” I give it a strong 7 Whoever thought this was a good idea should get forwarded all of the email bounce backs ---
**Author:** ![justin.brzozoski](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/justin.brzozoski/32/13452_2.png) [@justin.brzozoski](https://forum.inductiveautomation.com/u/justin.brzozoski)\ **Post date:** [February 25, 2021, 10:17pm UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/11 "2021-02-25T22:17:13Z")
I was on a shared desktop session with someone from customer support who showed it to me, and that support person immediately got all the appreciation. I can’t even remember if they helped me solve the problem I was initially talking to them about any more, but I was still happy that day. (HINT: If you dig through the [unofficial Ignition Docker script](https://github.com/thirdgen88/ignition-docker), you can figure out how to automate the download without even clicking.) ---
**Author:** ![cesrom](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@cesrom](https://forum.inductiveautomation.com/u/cesrom)\ **Post date:** [February 26, 2021, 1:41am UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/12 "2021-02-26T01:41:58Z")
I once attended a session at one of the Ignition Community Conferences about UX, and the presenter mentioned "dark patterns", and as soon as he explained what they were I thought of this pop-up. The most agreed-upon definition is: > Dark [p]atterns are deceptive UX/UI interactions, designed to mislead or trick users to make them do something they don’t want to do. Instructing new teammates about skipping the form is now part of the "onboarding" process. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 26, 2021, 1:44am UTC](https://forum.inductiveautomation.com/t/why-do-i-have-to-give-my-personal-info-every-time-i-download-a-new-edition-of-ignition/43846/13 "2021-02-26T01:44:49Z")
I once described it as such here on the forums: [Ignition Download Broken](http://forum.inductiveautomation.com/t/ignition-download-broken/25996/9)