# Windows 11 IGN7.5.5 Java Issues

**URL:** <https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [January 31, 2024, 4:09pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024 "2024-01-31T16:09:16Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:09pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/1 "2024-01-31T16:09:16Z")

</div>

I have and Ignition Gateway running version 7.5.5 on Windows 10, trying to get a new client connected.

The client is running Windows 11, and I can't get the client to launch because of an unsigned resource.

```auto
Unsigned application requesting unrestricted access to system
Unsigned resource: http://10.224.69.60:8088/main/system/launcclient.jar

<?xml version="1.0" encoding="utf-8"?>
<!-- JNLP file for Ignition client launch -->
<jnlp
  spec="1.0+"
  codebase="http://10.224.69.60:8088/main/"
  href="system/launch/client/Elevator.jnlp">
  <information>
    <title>Elevator</title>
    <vendor>Co-op</vendor>
    <icon href="web/platform_logo.png"/>
    <offline-allowed/>
    <shortcut online="true">
      <desktop/>
      <menu/>
    </shortcut>
  </information>
  <security><all-permissions/></security>
  <resources>
    <j2se version="1.6" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <j2se version="1.7" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <jar href="system/launchbin/launchclient.jar" download="eager"/>
    <property name="javaws.sr.gateway.addr.0" value="10.224.69.60:8088:8043/main"/>
    <property name="javaws.sr.launchts" value="1706717115638"/>
    <property name="javaws.sr.scope" value="C"/>
    <property name="javaws.sr.main" value="com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook"/>
    <property name="javaws.sr.project" value="Elevator"/>
    <property name="javaws.sr.project.version" value="Published"/>
    <property name="sun.java2d.d3d" value="false"/>
    <property name="javaws.sr.memory.init" value="32M"/>
    <property name="javaws.sr.memory.max" value="256M"/>
  </resources>
  <application-desc main-class="com.inductiveautomation.ignition.client.launch.BootstrapSwing"/>
</jnlp>

```

Fresh install of Java 8 x64.  
Added the IP address to Java security exceptions.

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [January 31, 2024, 4:10pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/2 "2024-01-31T16:10:24Z")

</div>

Oof. You're way out on the edge of "supported OS, unsupported Java version(s)". Way past the expected compatibility matrix. What Java version _are_ you using?

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:13pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/3 "2024-01-31T16:13:14Z")

</div>

```auto
jre-8u401-windows-x64.exe

```

JRE settings says platform 1.8, product 1.8.0\_401

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 4:20pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/4 "2024-01-31T16:20:24Z")

</div>

Maybe something like this needs to be done? [https://support.inductiveautomation.com/hc/en-us/articles/360047135532-Ignition-Client-Blocked-by-Java-Security-Settings-Certificate-Expired](https://support.inductiveautomation.com/hc/en-us/articles/360047135532-Ignition-Client-Blocked-by-Java-Security-Settings-Certificate-Expired)

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:22pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/5 "2024-01-31T16:22:59Z")

</div>

I have done option 3 on the client side and getting these same errors.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 4:24pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/6 "2024-01-31T16:24:40Z")

</div>

You did all of option 3, including the revocation checks and the hostname you're accessing the Gateway with / the IP in the JNLP file?

Can you share the actual errors / screenshots you're getting?

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:29pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/7 "2024-01-31T16:29:18Z")

</div>

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/4/84e52963862f8431ca6196c76b68d6cb791845d5.png)

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/e/2ed863904a34debc85cf9e566cddcc0c74b86313.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/4/f40c22a1aa27118453c8e23c0a41ad0a2b35b12c.png)

```auto
<?xml version="1.0" encoding="utf-8"?>
<!-- JNLP file for Ignition client launch -->
<jnlp
  spec="1.0+"
  codebase="http://10.224.69.60:8088/main/"
  href="system/launch/client/Elevator.jnlp">
  <information>
    <title>Elevator</title>
    <vendor>Co-op</vendor>
    <icon href="web/platform_logo.png"/>
    <offline-allowed/>
    <shortcut online="true">
      <desktop/>
      <menu/>
    </shortcut>
  </information>
  <security><all-permissions/></security>
  <resources>
    <j2se version="1.6" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <j2se version="1.7" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <jar href="system/launchbin/launchclient.jar" download="eager"/>
    <property name="javaws.sr.gateway.addr.0" value="10.224.69.60:8088:8043/main"/>
    <property name="javaws.sr.launchts" value="1706718385254"/>
    <property name="javaws.sr.scope" value="C"/>
    <property name="javaws.sr.main" value="com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook"/>
    <property name="javaws.sr.project" value="Elevator"/>
    <property name="javaws.sr.project.version" value="Published"/>
    <property name="sun.java2d.d3d" value="false"/>
    <property name="javaws.sr.memory.init" value="32M"/>
    <property name="javaws.sr.memory.max" value="256M"/>
  </resources>
  <application-desc main-class="com.inductiveautomation.ignition.client.launch.BootstrapSwing"/>
</jnlp>

```

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 4:34pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/8 "2024-01-31T16:34:32Z")

</div>

The entry in your exception list with a port has the wrong IP.

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:35pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/9 "2024-01-31T16:35:04Z")

</div>

Where, exactly? I must be missing it. The only IP I see is 10.226.69.60

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 4:38pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/10 "2024-01-31T16:38:02Z")

</div>

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/e/3e8bab0e6d13f0161420be4c09665ed56dab88e3.png)

Last one is `.68`

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:44pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/11 "2024-01-31T16:44:45Z")

</div>

Oops. Not sure that will make a difference though, since the IP address itself, without the port, is in the list as well.

Making that change, still get the same error.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 4:46pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/12 "2024-01-31T16:46:46Z")

</div>

What's in the Exception tab on that error dialog? You sure there are no other Java versions installed? Tried rebooting? (running out of ideas 🤷‍♂️)

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:53pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/13 "2024-01-31T16:53:19Z")

</div>

Just saw that tab now

```auto
JNLPException[category: Security Error : Exception: null : LaunchDesc: 
<jnlp spec="1.0+" codebase="http://10.224.69.60:8088/main/" href="system/launch/client/Elevator.jnlp">
  <information>
    <title>Elevator</title>
    <vendor>Co-op</vendor>
    <icon href="web/platform_logo.png"/>
    <offline-allowed/>
    <shortcut online="true">
      <desktop/>
      <menu/>
    </shortcut>
  </information>
  <security>
    <all-permissions/>
  </security>
  <resources>
    <j2se version="1.6" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <j2se version="1.7" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <jar href="system/launchbin/launchclient.jar" download="eager"/>
    <property name="javaws.sr.gateway.addr.0" value="10.224.69.60:8088:8043/main"/>
    <property name="javaws.sr.launchts" value="1706719925126"/>
    <property name="javaws.sr.scope" value="C"/>
    <property name="javaws.sr.main" value="com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook"/>
    <property name="javaws.sr.project" value="Elevator"/>
    <property name="javaws.sr.project.version" value="Published"/>
    <property name="sun.java2d.d3d" value="false"/>
    <property name="javaws.sr.memory.init" value="32M"/>
    <property name="javaws.sr.memory.max" value="256M"/>
  </resources>
  <application-desc main-class="com.inductiveautomation.ignition.client.launch.BootstrapSwing"/>
</jnlp> ]
	at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResourcesHelper(Unknown Source)
	at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResources(Unknown Source)
	at com.sun.javaws.Launcher.prepareResources(Unknown Source)
	at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)
	at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
	at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
	at com.sun.javaws.Launcher.launch(Unknown Source)
	at com.sun.javaws.Main.launchApp(Unknown Source)
	at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
	at com.sun.javaws.Main.access$000(Unknown Source)
	at com.sun.javaws.Main$1.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

```

Just did a restart. No change

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/1/0191dfde3d907c245529123875daa7ac929e4516.png)

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 4:58pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/14 "2024-01-31T16:58:18Z")

</div>

Can I upgrade from 7.5 to 7.9 without support contract?

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 4:59pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/15 "2024-01-31T16:59:16Z")

</div>

Unlikely.

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 5:01pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/16 "2024-01-31T17:01:10Z")

</div>

Native client launcher will definitely solve the issue, though?

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 31, 2024, 5:01pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/17 "2024-01-31T17:01:53Z")

</div>

It should, since that means not using JNLP / WebStart at all.

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [January 31, 2024, 5:27pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/18 "2024-01-31T17:27:04Z")

</div>

We have a Windows 10 computer that is successfully running a client from this gateway using an older version of Java. If I installed that same, older version of Java on the Windows 11 computer, could that fix the issue?

---

<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [January 31, 2024, 5:28pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/19 "2024-01-31T17:28:27Z")

</div>

Try it and see, not a fan of 11 myself so if IT allowed I'd be rolling back that station to 10, until 2025 when 10 is EOL.

---

<div class="post-metadata">

**Author:** ![amarks](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/amarks/32/45610_2.png) [@amarks](https://forum.inductiveautomation.com/u/amarks)\
**Post date:** [February 1, 2024, 4:39pm UTC](https://forum.inductiveautomation.com/t/windows-11-ign7-5-5-java-issues/85024/20 "2024-02-01T16:39:50Z")

</div>

Running Java 7 on the Windows 11 machine worked.