# Windows 7 - Roaming Profiles / Desktop Install Problems **URL:** \ **Category:** Ignition\ **Created:** [February 21, 2012, 10:52am UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034 "2012-02-21T10:52:25Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Malcolm](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/malcolm/32/5970_2.png) [@Malcolm](https://forum.inductiveautomation.com/u/Malcolm)\ **Post date:** [February 21, 2012, 10:52am UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034/1 "2012-02-21T10:52:25Z")
Hi I have a client who uses active directory with roaming desktop and profiles for users, when Launching Ignition the install fails with a Access Denied Error such as Error launching application: FileNotFoundException: \deesfs01\Desktop$\johndoe.ignition\cashe\gw10.35.10.32\_80\_8043\_main\clients.lck (Access is denied) The file name specified is on the fileserver hosting the roaming desktop/profiles. The IT department have set permissions on the desktop to stop users saving work onto the desktop, if this is disabled the ignition client will install correctly and run, but will fail to run if the permissions on the desktop set back after install. The Roaming Profiles directory has full permissions to read/write, it is only the roaming desktop that has no write permissions. The IT Dept are reluctant to return to allowing users to write to the desktop and therefore the Ignition client will not run. Any advice on how to work around this if it is possible would be appreciated. Regards Malcolm Bird Swift Automation UK ---
**Author:** ![nathan](https://avatars.discourse-cdn.com/v4/letter/n/c5a1d2/32.png) [@nathan](https://forum.inductiveautomation.com/u/nathan)\ **Post date:** [February 21, 2012, 2:55pm UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034/2 "2012-02-21T14:55:04Z")
As a test, try changing the Java “Temporary Internet File” location to a local folder that you have full permissions to. Control Panel-\>Java-\>“General Tab”-\>Settings. ---
**Author:** ![Malcolm](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/malcolm/32/5970_2.png) [@Malcolm](https://forum.inductiveautomation.com/u/Malcolm)\ **Post date:** [April 5, 2012, 10:32am UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034/3 "2012-04-05T10:32:53Z")
nathan, tried changing the file location but this has no effect. Why is ignition creating a folder using the Desktop folder, is this because ‘Desktop’ has been a common folder throughout multiple versions of windows and allows a common hook to the user data area ? ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [April 5, 2012, 11:51am UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034/4 "2012-04-05T11:51:39Z")
Hi Malcom, Can it be launched from the gateway web page? If it does, you may want to look into a shortcut with a direct link to the project instead of trying to use the cached version. ---
**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\ **Post date:** [May 15, 2012, 8:53pm UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034/5 "2012-05-15T20:53:15Z")
As of 7.4.3, you can put a redirect.txt file in your USER\_HOME/.ignition folder that can point to a different folder location for the client launch cache. This may help you. ---
**Author:** ![Malcolm](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/malcolm/32/5970_2.png) [@Malcolm](https://forum.inductiveautomation.com/u/Malcolm)\ **Post date:** [June 7, 2012, 10:31am UTC](https://forum.inductiveautomation.com/t/windows-7-roaming-profiles-desktop-install-problems/4034/6 "2012-06-07T10:31:16Z")
Carl Thank you for sorting this one out. I have upgraded the system and the redirection works fine.