# Worse reddit tech support

**URL:** <https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374>\
**Category:** General Discussion\
**Created:** [February 14, 2025, 3:21pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374 "2025-02-14T15:21:08Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![stevengould031104](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@stevengould031104](https://forum.inductiveautomation.com/u/stevengould031104)\
**Post date:** [February 14, 2025, 3:21pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/1 "2025-02-14T15:21:08Z")

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mine is using 8gb, 1/4 of my ram and i have no idea why. i close it and not 4 seconds later i see it climbing through my processes till it back to 8gb

 ![image_2025-02-14_152103830](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/c/5c738e870f8e6505c407bc4e5b53f040499cf9e4.png)

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 14, 2025, 3:26pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/2 "2025-02-14T15:26:42Z")

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That's 757MB, not 7.57GB.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 14, 2025, 3:32pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/3 "2025-02-14T15:32:07Z")

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Is your initial heap size setting in `ignition.conf` the same as the max heap size setting? If not, **make them the same**.

Java does its own memory management. It does not give memory back to the OS after claiming it, and it **will** claim the maximum heap size eventually. (Usually pretty soon.) Heap is recycled **internally** , not with the OS.

If you don't want your Ignition gateway to use 8GB, don't set the max to 8GB. 🤷‍♂️

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**Author:** ![stevengould031104](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@stevengould031104](https://forum.inductiveautomation.com/u/stevengould031104)\
**Post date:** [February 14, 2025, 3:59pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/4 "2025-02-14T15:59:21Z")

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idk how to do any of that iam an npc

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [February 14, 2025, 4:04pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/5 "2025-02-14T16:04:01Z")

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> **[Gateway Configuration File Reference | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/appendix/reference-pages/gateway-configuration-file-reference#gateway-memory-allocation)**
>
> This section details the various configuration changes that can be made to the Gateway's configuration file: ignition.conf. Before the Gateway starts, a wrapper service checks the configuration file for parameter values, and then attempts to start...

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 14, 2025, 4:07pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/6 "2025-02-14T16:07:34Z")

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RainbowSix\_DX11 ?

Did you install Ignition on your gaming PC? Did someone _else_ install Ignition on _your_ PC? If the latter, you might want to get _them_ involved.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 14, 2025, 4:08pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/7 "2025-02-14T16:08:49Z")

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I'm guessing this person got lost on the internet trying to figure out what java.exe is and why it's using memory. Probably not an Ignition user.

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [February 14, 2025, 4:29pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/8 "2025-02-14T16:29:10Z")

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Does Carl have a son named Steven? LOL Maybe he's trying to troll his dad if so.

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**Author:** ![stevengould031104](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@stevengould031104](https://forum.inductiveautomation.com/u/stevengould031104)\
**Post date:** [February 14, 2025, 4:30pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/9 "2025-02-14T16:30:49Z")

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no idea what ignition is r6 dx11 has nothing to do with java as when i booted my pc just now it started instantly

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/2/824fb29c0cab3895fbcf4074a665b7848c7649cd.jpeg)

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [February 14, 2025, 4:33pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/10 "2025-02-14T16:33:05Z")

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> [@stevengould031104](#):
>
> no idea what ignition is

You're in the wrong place then. This forum is specific to Ignition which uses Java just like lots of other software. You'll have to find out what is using Java to try to figure out why it's using the memory, but if you don't know what Ignition is, then no one here will be able to help you out.

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<div class="post-metadata">

**Author:** ![stevengould031104](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@stevengould031104](https://forum.inductiveautomation.com/u/stevengould031104)\
**Post date:** [February 14, 2025, 4:35pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/11 "2025-02-14T16:35:36Z")

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lmao i thought this was just worse reddit my bad guys

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [February 14, 2025, 4:43pm UTC](https://forum.inductiveautomation.com/t/worse-reddit-tech-support/102374/12 "2025-02-14T16:43:55Z")

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Closed on February 14, 2025, 4:43pm UTC


