# Wrapper.log file is no longer updating **URL:** \ **Category:** Ignition\ **Created:** [June 2, 2025, 6:43pm UTC](https://forum.inductiveautomation.com/t/wrapper-log-file-is-no-longer-updating/106910 "2025-06-02T18:43:42Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![doug.breshears](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@doug.breshears](https://forum.inductiveautomation.com/u/doug.breshears)\ **Post date:** [June 2, 2025, 6:43pm UTC](https://forum.inductiveautomation.com/t/wrapper-log-file-is-no-longer-updating/106910/1 "2025-06-02T18:43:42Z")
I was looking for some event gateway logs and realized the wrapper.log files have not been getting updated. I restarted the service, then the entire server and nothing changed. I moved all the existing wrapper.log\* files out of the way and restarted the machine again. There are no new wrapper.log files getting created. I am running Ignition 7.9.21 under Ubuntu Linux 22.04, does anybody have any ideas on what I could do to enable them again? --------------- Following is what I have done to troubleshoot so far ------------------- I verified the directory where they should be getting logged. ```python root@irrigctl:/var/log/ignition# cat /etc/ignition/ignition.conf | grep wrapper.log wrapper.logfile=/var/log/ignition/wrapper.log .. ``` I verified the user has permissions to write to that directory.. ```python 113 # If specified, the Wrapper will be run as the specified user. 114 # IMPORTANT - Make sure that the user has the required privileges to write 115 # the PID file and wrapper.log files. Failure to be able to write the log 116 # file will cause the Wrapper to exit without any way to write out an error 117 # message. 118 # NOTE - This will set the user which is used to run the Wrapper as well as 119 # the JVM and is not useful in situations where a privileged resource or 120 # port needs to be allocated prior to the user being changed. 121 RUN_AS_USER=root ``` I cannot see anything wrong with the service call itself.. ```python root@irrigctl:/usr/local/bin/ignition# systemctl status Ignition-Gateway.service ● Ignition-Gateway.service - Ignition-Gateway Loaded: loaded (/etc/systemd/system/Ignition-Gateway.service; enabled; vendor preset: enabled) Active: active (running) since Mon 2025-06-02 10:25:02 PDT; 49min ago Process: 493 ExecStart=/usr/local/bin/ignition/ignition.sh start sysd (code=exited, status=0/SUCCESS) Main PID: 589 (ignition-gatewa) Tasks: 348 (limit: 4648) Memory: 1.8G CPU: 16min 30.521s CGroup: /system.slice/Ignition-Gateway.service -589 /usr/local/bin/ignition/./ignition-gateway /var/lib/ignition/data/ignition.conf wrapper.syslog.ident=Ignition-Gateway wrapper.pidfile=/usr/local/bin/ignition/./Ignition-Gateway.pid wrapper.daemonize=TRUE wrapper.name=Ignition-Gateway wrapper.displayname=Ignition-Gateway wrapper.statusfile=/usr/local/bin/ignition/./Ignition-Gateway.status wrapper.java.statusfile=/usr/local/bin/ignition/./Ignition-Gateway.java.status wr -”€662 /usr/local/java/jre1.8.0_321/bin/java -XX:PermSize=64m -XX:MaxPermSize=128m -XX:+UseConcMarkSweepGC \ -XX:+CMSClassUnloadingEnabled -Ddata.dir=/var/lib/ignition/data \ -Dorg.apache.catalina.loader.WebappClassLoader.ENABLE_CLEAR_REFERENCES=false -Xms1024m -Xmx2048m \ -Djava.library.path=lib -classpath lib/wrapper.jar:lib/catapult.jar -Dwrapper.key=fEyaG8YklEyHnk_ERQmnT4Gjne4mlZYb \ -Dwrapper.port=32000 -Dwrapper.jvm.port.min=3 Jun 02 10:24:55 irrigctl systemd[1]: Starting Ignition-Gateway... Jun 02 10:24:55 irrigctl ignition.sh[493]: Starting Ignition-Gateway... Jun 02 10:25:02 irrigctl ignition.sh[493]: Waiting for Ignition-Gateway......... Jun 02 10:25:02 irrigctl ignition.sh[493]: running: PID:589 Jun 02 10:25:02 irrigctl systemd[1]: Started Ignition-Gateway. ```