Voice Notification Module with Twilio as the SIP Gateway

atay
Fri, 19 Oct 2018 18:27:38 +0000
Ignition

BLUF: I am having issues creating a notification profile to use Twilio as the SIP Gateway.

To clarify, my question is not about the Twilio Module, I can send SMS using Twilio Module. My expected answer is to make Twilio work as the voice notification service for Ignition alarms. I would appreciate any experience shared to have this working.

Here is a bit more description of my progress so far:

I set SIP on Twilio side and I was able to call myself using console and python code on my Ubuntu desktop. Now, I am trying to set a notification profile on ignition gateway to do the same when there is an alarm.

The following is my VOIP Gateway Settings:
Gateway Address: {domainname}.sip.us1.twilio.com
Username/Account: {username}@{domainname}.sip.us1.twilio.com
Password: {Password}

Advanced Settings
Authorization Id: {AuthToken}

The rest remains as default.

The status shows registering for a while, then returns “Request Timeout [408]”

On Twilio dashboard, there is no debug notifications, which means, I believe, it does not make it to the Twilio servers.

Am I on the right path at all?

Can anyone who has successfully made it through help me set this up? Thanks.

27 posts - 14 participants