# \#troubleshooting **URL:** https://forum.inductiveautomation.com/tag/troubleshooting/30.md [Latest](https://forum.inductiveautomation.com/latest.md) · [Categories](https://forum.inductiveautomation.com/categories.md) · [Tags](https://forum.inductiveautomation.com/tags.md) --- ## [Vision Client Project not opening after "Verifying Signature of Vision Client"](https://forum.inductiveautomation.com/t/vision-client-project-not-opening-after-verifying-signature-of-vision-client/114678)
**Author:** [@christopher.wiggins](https://forum.inductiveautomation.com/u/christopher.wiggins)\ **Replies:** 10\ **Last updated:** [July 7, 2026, 3:34pm UTC](https://forum.inductiveautomation.com/t/vision-client-project-not-opening-after-verifying-signature-of-vision-client/114678 "2026-07-07T15:34:19Z")
I have an Ignition Gateway version 8.3.3 and an installation of Vision Client Launcher 1.3.3 that exists in the public “Program Files” folder of the PC. When I try to open a Vision project from the Gateway, I see the “Ve… --- ## [Vision 8.3: Closing popup causes forced navigation to home screen](https://forum.inductiveautomation.com/t/vision-8-3-closing-popup-causes-forced-navigation-to-home-screen/116256)
**Author:** [@Hugh\_r](https://forum.inductiveautomation.com/u/Hugh_r)\ **Replies:** 6\ **Last updated:** [July 5, 2026, 2:18pm UTC](https://forum.inductiveautomation.com/t/vision-8-3-closing-popup-causes-forced-navigation-to-home-screen/116256 "2026-07-05T14:18:07Z")
I am running Vision version 8.3.6 I’m having some unexplained behavior regarding closing popups. Closing the popup through a button causes the main window to swap back to my overview \[home screen\]. This persists thro… --- ## [Flex Repeater Events for Instance Selection](https://forum.inductiveautomation.com/t/flex-repeater-events-for-instance-selection/114296)
**Author:** [@gavinw0606](https://forum.inductiveautomation.com/u/gavinw0606)\ **Replies:** 9\ **Last updated:** [March 5, 2026, 3:13pm UTC](https://forum.inductiveautomation.com/t/flex-repeater-events-for-instance-selection/114296 "2026-03-05T15:13:51Z")
My goal is to determine which instance of a flex repeater the user has clicked on and navigating to a new screen, pass either the index of that instance or the instance tank property through a custom property on the flex… --- ## [Ignition Powerchart data being displayed even when breakline property is enabled](https://forum.inductiveautomation.com/t/ignition-powerchart-data-being-displayed-even-when-breakline-property-is-enabled/112322)
**Author:** [@Alecea\_Grosjean](https://forum.inductiveautomation.com/u/Alecea_Grosjean)\ **Replies:** 0\ **Last updated:** [November 20, 2025, 5:33pm UTC](https://forum.inductiveautomation.com/t/ignition-powerchart-data-being-displayed-even-when-breakline-property-is-enabled/112322 "2025-11-20T17:33:59Z")
I am using the Tag Historian Viewer off of the ignition exchange here: Ignition Exchange | Inductive Automation and there are some issues with the power chart specifically that I’ve been wrestling with for quite awhile a… --- ## [Transaction Group randomly can't see value](https://forum.inductiveautomation.com/t/transaction-group-randomly-cant-see-value/112098)
**Author:** [@Ryan\_Craig](https://forum.inductiveautomation.com/u/Ryan_Craig)\ **Replies:** 0\ **Last updated:** [November 11, 2025, 2:30pm UTC](https://forum.inductiveautomation.com/t/transaction-group-randomly-cant-see-value/112098 "2025-11-11T14:30:18Z")
I have a transaction group on a project that has been running correctly for awhile. Randomly it seems that one of the group items can’t seem to find the tag value its linked to. It started to just log NULLs into the SQL … --- ## [\[IGN-14380\]The Gateway has failed to succesfully start](https://forum.inductiveautomation.com/t/ign-14380-the-gateway-has-failed-to-succesfully-start/111919)
**Author:** [@javier.allueva1](https://forum.inductiveautomation.com/u/javier.allueva1)\ **Replies:** 5\ **Last updated:** [November 4, 2025, 7:04pm UTC](https://forum.inductiveautomation.com/t/ign-14380-the-gateway-has-failed-to-succesfully-start/111919 "2025-11-04T19:04:48Z")
Good Morning, I have tried to restore a back up from a backup created in another computer to my working laptop , and after the backup was restored, I have the following message and I can’t see the logs on the website. I… --- ## [Transaction groups schedule execution time](https://forum.inductiveautomation.com/t/transaction-groups-schedule-execution-time/111685)
**Author:** [@oscar.ruiz](https://forum.inductiveautomation.com/u/oscar.ruiz)\ **Replies:** 5\ **Last updated:** [October 24, 2025, 2:34pm UTC](https://forum.inductiveautomation.com/t/transaction-groups-schedule-execution-time/111685 "2025-10-24T14:34:37Z")
I have several transaction groups storing data at shift’s end every day. It has been working without issues, but in the last days, the group executes one hour before the scheduled time. Is there someplace where the SQL B… --- ## [\[BUG-6200\]CSS Generation error when no English locale](https://forum.inductiveautomation.com/t/bug-6200-css-generation-error-when-no-english-locale/60603)
**Author:** [@jgranada](https://forum.inductiveautomation.com/u/jgranada)\ **Replies:** 8\ **Last updated:** [October 21, 2025, 2:52pm UTC](https://forum.inductiveautomation.com/t/bug-6200-css-generation-error-when-no-english-locale/60603 "2025-10-21T14:52:35Z")
When the operating system locale is different from English, the Opacity property of CSS classes forces them with “,” example: "opacity: “0.50” then the browser does not interpret it correctly. --- ## [Modifying tag paths in JSON file of UDT - imported tag instances do not recognize parameter bindings](https://forum.inductiveautomation.com/t/modifying-tag-paths-in-json-file-of-udt-imported-tag-instances-do-not-recognize-parameter-bindings/110753)
**Author:** [@joshua.palmer](https://forum.inductiveautomation.com/u/joshua.palmer)\ **Replies:** 3\ **Last updated:** [September 18, 2025, 10:46pm UTC](https://forum.inductiveautomation.com/t/modifying-tag-paths-in-json-file-of-udt-imported-tag-instances-do-not-recognize-parameter-bindings/110753 "2025-09-18T22:46:02Z")
I’m trying to develop UDTs for a number of PlantPAx process objects, take P\_ValveSO for example, and am looking for a way to modify the tag paths in bulk to include 2 parameter bindings - PLC Name and Instance Name. The … --- ## [Ignition Vision IP Camera Viewer not recognizing MJPEG stream](https://forum.inductiveautomation.com/t/ignition-vision-ip-camera-viewer-not-recognizing-mjpeg-stream/110043)
**Author:** [@Hugh\_r](https://forum.inductiveautomation.com/u/Hugh_r)\ **Replies:** 5\ **Last updated:** [August 22, 2025, 7:35pm UTC](https://forum.inductiveautomation.com/t/ignition-vision-ip-camera-viewer-not-recognizing-mjpeg-stream/110043 "2025-08-22T19:35:03Z")
I’m having issues with connecting to an MJPEG stream with the IP Camera Viewer, and I’m at a bit of a loss. The camera is telling me that it’s outputting in MJPEG, and Ignition is giving me an error that the video is no… --- ## [Launch Error Occurred Java Process Launch Failed](https://forum.inductiveautomation.com/t/launch-error-occurred-java-process-launch-failed/108185)
**Author:** [@Dalton\_Danielson](https://forum.inductiveautomation.com/u/Dalton_Danielson)\ **Replies:** 4\ **Last updated:** [July 8, 2025, 2:04pm UTC](https://forum.inductiveautomation.com/t/launch-error-occurred-java-process-launch-failed/108185 "2025-07-08T14:04:10Z")
Hello, I am running into an issue after installing a brand new Ignition instance on a server that is throwing an extremely long error code: I have tried clearing my cache folder, deleting the cache folder, deleting … --- ## [Ignition Vision Text Field Input Not Updating PLC Tag (Version 8.148)](https://forum.inductiveautomation.com/t/ignition-vision-text-field-input-not-updating-plc-tag-version-8-148/106120)
**Author:** [@Hugh\_r](https://forum.inductiveautomation.com/u/Hugh_r)\ **Replies:** 9\ **Last updated:** [May 12, 2025, 9:19pm UTC](https://forum.inductiveautomation.com/t/ignition-vision-text-field-input-not-updating-plc-tag-version-8-148/106120 "2025-05-12T21:19:10Z")
I'm having an issue that I'm pretty sure is down to an incorrect setting on my end. I'm hoping someone out there has seen it, before. Using Text Field inputs, I'm seemingly unable to get the PLC to update the tag value… --- ## [Template Image Sizing Inconsistency](https://forum.inductiveautomation.com/t/template-image-sizing-inconsistency/102811)
**Author:** [@Hugh\_r](https://forum.inductiveautomation.com/u/Hugh_r)\ **Replies:** 4\ **Last updated:** [March 7, 2025, 9:28pm UTC](https://forum.inductiveautomation.com/t/template-image-sizing-inconsistency/102811 "2025-03-07T21:28:34Z")
I'm running into a graphical bug when using template repeaters. Images being used as indicators are being resized inconsistently. An image is below for reference. The three indicators in the top have been resized to m… --- ## [Ignition Perspective XY Chart - Truncated Chart Labels](https://forum.inductiveautomation.com/t/ignition-perspective-xy-chart-truncated-chart-labels/103307)
**Author:** [@Sam\_Jagger](https://forum.inductiveautomation.com/u/Sam_Jagger)\ **Replies:** 1\ **Last updated:** [March 7, 2025, 2:55am UTC](https://forum.inductiveautomation.com/t/ignition-perspective-xy-chart-truncated-chart-labels/103307 "2025-03-07T02:55:14Z")
Hello, I'm experiencing an issue with data labels in an XY chart where I have multiple series configurations. My setup is: Each data set has 2 series: First series: visible column chart Second series: hidden line wit… --- ## [Error When saving a Numeric Text Field](https://forum.inductiveautomation.com/t/error-when-saving-a-numeric-text-field/102058)
**Author:** [@Hugh\_r](https://forum.inductiveautomation.com/u/Hugh_r)\ **Replies:** 1\ **Last updated:** [February 7, 2025, 9:55pm UTC](https://forum.inductiveautomation.com/t/error-when-saving-a-numeric-text-field/102058 "2025-02-07T21:55:36Z")
I had a file that was working. I exported and imported onto a VM connecting to the initial gateway. When trying to save, I got this error in relation to a numeric entry box. If the box is deleted, it saves normally. T… --- ## [Issues starting Ignition 8.1.45 on Ubuntu 22.04 LTS (ARM 64-bit)](https://forum.inductiveautomation.com/t/issues-starting-ignition-8-1-45-on-ubuntu-22-04-lts-arm-64-bit/101702)
**Author:** [@Donatas\_Kairys](https://forum.inductiveautomation.com/u/Donatas_Kairys)\ **Replies:** 4\ **Last updated:** [February 1, 2025, 9:10pm UTC](https://forum.inductiveautomation.com/t/issues-starting-ignition-8-1-45-on-ubuntu-22-04-lts-arm-64-bit/101702 "2025-02-01T21:10:11Z")
Hello everyone, I’m attempting to install Ignition 8.1.45 on an Ubuntu 22.04 LTS machine with an ARM 64-bit (Raspberry Pi–based) industrial computer. I downloaded the official ARM version (Ignition-linux-aarch-64-8.1.45… --- ## [Transaction Groups - Store Procedure Group - Boolean output returns Ascii Integer](https://forum.inductiveautomation.com/t/transaction-groups-store-procedure-group-boolean-output-returns-ascii-integer/97795)
**Author:** [@Leopoldo\_Enrique\_Olv](https://forum.inductiveautomation.com/u/Leopoldo_Enrique_Olv)\ **Replies:** 2\ **Last updated:** [November 5, 2024, 3:21pm UTC](https://forum.inductiveautomation.com/t/transaction-groups-store-procedure-group-boolean-output-returns-ascii-integer/97795 "2024-11-05T15:21:29Z")
I have a Transaction Group, type Store Procedure Group. My SQL procedure returns a boolean Error Status ( 0 = ok , 1 = error) and a text error message (some text describing the type of error if any) Group works well, e… --- ## [queryTagHistory returns all zeros for a tag history provider](https://forum.inductiveautomation.com/t/querytaghistory-returns-all-zeros-for-a-tag-history-provider/92980)
**Author:** [@Troy](https://forum.inductiveautomation.com/u/Troy)\ **Replies:** 2\ **Last updated:** [July 11, 2024, 6:50pm UTC](https://forum.inductiveautomation.com/t/querytaghistory-returns-all-zeros-for-a-tag-history-provider/92980 "2024-07-11T18:50:15Z")
Hi all, I'm wondering if anyone else ran into this issue and can help me out. The tag was online, reading data, and recording it to our database. I'm able to see it when I add it to a chart. When I look at the file, it… --- ## [Can not connect to DH485](https://forum.inductiveautomation.com/t/can-not-connect-to-dh485/88251)
**Author:** [@kevin\_wadiak](https://forum.inductiveautomation.com/u/kevin_wadiak)\ **Replies:** 5\ **Last updated:** [April 3, 2024, 11:08am UTC](https://forum.inductiveautomation.com/t/can-not-connect-to-dh485/88251 "2024-04-03T11:08:42Z")
Can someone help me connect to a PLC SLC 5/02 Processor through an IP address and a DHRIO card then DH485 This is for a OPC/UA topic --- ## [iFrame not working on session](https://forum.inductiveautomation.com/t/iframe-not-working-on-session/86676)
**Author:** [@Ali\_Ali](https://forum.inductiveautomation.com/u/Ali_Ali)\ **Replies:** 6\ **Last updated:** [March 4, 2024, 4:39pm UTC](https://forum.inductiveautomation.com/t/iframe-not-working-on-session/86676 "2024-03-04T16:39:16Z")
Hello everyone, I'm trying to view something on iFrame component. When I write the hostname in the src, it works fine in the designer and also in the perspective session on the gateway host (server). But it doesn't work … --- ## [Reset Hour Meter when source value of tag where reset trigger is configured is N/A (PLC offline - tag quality bad)](https://forum.inductiveautomation.com/t/reset-hour-meter-when-source-value-of-tag-where-reset-trigger-is-configured-is-n-a-plc-offline-tag-quality-bad/75082)
**Author:** [@MC2338](https://forum.inductiveautomation.com/u/MC2338)\ **Replies:** 1\ **Last updated:** [June 15, 2023, 3:29pm UTC](https://forum.inductiveautomation.com/t/reset-hour-meter-when-source-value-of-tag-where-reset-trigger-is-configured-is-n-a-plc-offline-tag-quality-bad/75082 "2023-06-15T15:29:03Z")
This a continuation of Scheduled Script not working sometimes . Basically, I am logging uptime of our machines based on a bit being read from the PLC of each machine. We then log the runtime of each machine into our EAM … --- ## [Help on time series chart](https://forum.inductiveautomation.com/t/help-on-time-series-chart/70637)
**Author:** [@user39](https://forum.inductiveautomation.com/u/user39)\ **Replies:** 1\ **Last updated:** [March 6, 2023, 6:28pm UTC](https://forum.inductiveautomation.com/t/help-on-time-series-chart/70637 "2023-03-06T18:28:41Z")
Hello all, I have 2 screens that are currently using the timeseries chart. One of them is working as intended, and the other is not working at all. Im not sure what's the difference between the two, or why the second on… --- ## [Upload Ignition Gateway backup project](https://forum.inductiveautomation.com/t/upload-ignition-gateway-backup-project/69184)
**Author:** [@Michael\_Daigle](https://forum.inductiveautomation.com/u/Michael_Daigle)\ **Replies:** 3\ **Last updated:** [January 31, 2023, 1:04am UTC](https://forum.inductiveautomation.com/t/upload-ignition-gateway-backup-project/69184 "2023-01-31T01:04:21Z")
Hi, I am trying to take the core certificate test project via the trial mode. I am confused about where to upload the Ignition Gateway backup for the troubleshooting section. Do I download the Designer, Vision Client La… --- ## [Connecting ignition edge to cloud broker via MQTT](https://forum.inductiveautomation.com/t/connecting-ignition-edge-to-cloud-broker-via-mqtt/66603)
**Author:** [@Matt\_Alldredge](https://forum.inductiveautomation.com/u/Matt_Alldredge)\ **Replies:** 1\ **Last updated:** [November 17, 2022, 4:30am UTC](https://forum.inductiveautomation.com/t/connecting-ignition-edge-to-cloud-broker-via-mqtt/66603 "2022-11-17T04:30:22Z")
i am new to using ignition and im trying to connect ignition edge to a cloud broker. i have the transmission module configured to my broker url but its not connecting. im using EMQX for my broker. also is there a way to … --- ## [Latched value not writing to DB once executed on transaction group](https://forum.inductiveautomation.com/t/latched-value-not-writing-to-db-once-executed-on-transaction-group/61920)
**Author:** [@Raymond\_Sipes](https://forum.inductiveautomation.com/u/Raymond_Sipes)\ **Replies:** 1\ **Last updated:** [July 20, 2022, 9:54pm UTC](https://forum.inductiveautomation.com/t/latched-value-not-writing-to-db-once-executed-on-transaction-group/61920 "2022-07-20T21:54:04Z")
Hello! I have a transaction group set up to executed once the status submit boolean is set to true. This all works correctly but the data is not being written to the DB. This is the stored procedure I have for the trans… --- ## [Report Data Query not working](https://forum.inductiveautomation.com/t/report-data-query-not-working/59009)
**Author:** [@mbrown1](https://forum.inductiveautomation.com/u/mbrown1)\ **Replies:** 4\ **Last updated:** [May 3, 2022, 5:49pm UTC](https://forum.inductiveautomation.com/t/report-data-query-not-working/59009 "2022-05-03T17:49:01Z")
I am trying to run a simple report with a Startdate and enddate Parameter, and using a query as my source. Here is the Query: SELECT ambientHum, ambientTemp, valveDischarge, valveKing, t\_stamp FROM refrigeration Wh… --- ## [Error Opening Designer Project: FileNotFoundException](https://forum.inductiveautomation.com/t/error-opening-designer-project-filenotfoundexception/58655)
**Author:** [@Ryan\_Flux](https://forum.inductiveautomation.com/u/Ryan_Flux)\ **Replies:** 4\ **Last updated:** [April 21, 2022, 5:49pm UTC](https://forum.inductiveautomation.com/t/error-opening-designer-project-filenotfoundexception/58655 "2022-04-21T17:49:20Z")
Hello, When I go to open a Designer project, I get this error: Error launching application: FineNotFoundException: C:\\Users\\username.ignition\\cahce\\resources\\runtimes\\11.0.14.1\\bin\\rmiregistry.exe Like some other po… --- ## [Alarm Journal - Event ID different for alarm set and clear](https://forum.inductiveautomation.com/t/alarm-journal-event-id-different-for-alarm-set-and-clear/53600)
**Author:** [@Andrew\_Hyles](https://forum.inductiveautomation.com/u/Andrew_Hyles)\ **Replies:** 0\ **Last updated:** [December 1, 2021, 12:52am UTC](https://forum.inductiveautomation.com/t/alarm-journal-event-id-different-for-alarm-set-and-clear/53600 "2021-12-01T00:52:28Z")
Hello, I’m wondering: What could cause an alarm to clear with a different Event ID than it was set under? I am attempting to build a visualization of different alarm durations, pulling data from an Alarm Journal SQL DB… --- ## [Having trouble running Design Launcher on Linux (Errno 2 No such file or directory: 'x-terminal-emulator')](https://forum.inductiveautomation.com/t/having-trouble-running-design-launcher-on-linux-errno-2-no-such-file-or-directory-x-terminal-emulator/50341)
**Author:** [@wschreiner](https://forum.inductiveautomation.com/u/wschreiner)\ **Replies:** 17\ **Last updated:** [August 26, 2021, 4:44pm UTC](https://forum.inductiveautomation.com/t/having-trouble-running-design-launcher-on-linux-errno-2-no-such-file-or-directory-x-terminal-emulator/50341 "2021-08-26T16:44:54Z")
I’ve been trying to solve this problem on my own but, I’ve gotten to the point where I’m not sure where to go and I was hoping someone on here would be able to give me some insight. I use a Linux vm for most of my work …