Just an FYI. I tried to call tech support on 2 different numbers. Each time the auto attendant answers and says press to for support, it replies "Invalid entry" and after 3 attempts at pressing 2 is disconnects
Hi, the phone number for IA Technical Support appears to be working as expected. Are you calling the main 1(800) 266-7798 number or a different one?
Called the following
1 800 266-7798 and 1 919 456-1045. Just called 7798 number again from my cell phone and got the same invalid entry
There haven't been any added for a little while, the source of truth for the modules/package pairs that need to be included in the command line for a launch are in the gateway's /lib/runtime/
folder under client-XXX.conf
all of those need to be exposed to ALL-UNNAMED
these should be the latest values:
--add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED
Same error as before. Could not find this info on the gateway
Ok, so is this a gateway which is running java 11 and you are running java 17 in your script? if so that wont work
Gateway is running Java 17.0.11+9-LTS
Gateway version 8.1.42
and your JVM for the client?
OpenJDK17U-jdk_x86-32_windows_hotspot_17.0.9_9
Do two things:
- run
legacyClient.bat
straight from the terminal, no args at all, show us the output. I just want to confirm you are running the right version - run the full command straight from the terminal, not indirectly from your other batch file. show us the command and the output
(
by full command, I mean:
legacyClient.bat http://192.168.2.200:8088 C Saw_Dust_Collector F C:\legacyLaunch\LaunchArgsIgnition.txt
)
I ran the command line that you posted and the client ran. I went back to my .bat file and replaced the command line with your code and it worked. I think the issue was my arguments.bat file was on the second line and not in a single line.
Thank you for you patience and assistance to get this resolved.
Chris