Error running legacy launcher

Just an FYI. I tried to call tech support on 2 different numbers. Each time the auto attendant answers and says press to for support, it replies "Invalid entry" and after 3 attempts at pressing 2 is disconnects

Hi, the phone number for IA Technical Support appears to be working as expected. Are you calling the main 1(800) 266-7798 number or a different one?

Called the following

1 800 266-7798 and 1 919 456-1045. Just called 7798 number again from my cell phone and got the same invalid entry

There haven't been any added for a little while, the source of truth for the modules/package pairs that need to be included in the command line for a launch are in the gateway's /lib/runtime/ folder under client-XXX.conf all of those need to be exposed to ALL-UNNAMED
these should be the latest values:

--add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED

Same error as before. Could not find this info on the gateway

Ok, so is this a gateway which is running java 11 and you are running java 17 in your script? if so that wont work

Gateway is running Java 17.0.11+9-LTS
Gateway version 8.1.42

and your JVM for the client?

OpenJDK17U-jdk_x86-32_windows_hotspot_17.0.9_9

Do two things:

  1. run legacyClient.bat straight from the terminal, no args at all, show us the output. I just want to confirm you are running the right version
  2. run the full command straight from the terminal, not indirectly from your other batch file. show us the command and the output

(
by full command, I mean:

legacyClient.bat http://192.168.2.200:8088 C Saw_Dust_Collector F C:\legacyLaunch\LaunchArgsIgnition.txt

)

I ran the command line that you posted and the client ran. I went back to my .bat file and replaced the command line with your code and it worked. I think the issue was my arguments.bat file was on the second line and not in a single line.

Thank you for you patience and assistance to get this resolved.

Chris

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