Perspective Session Cleanup

[Felipe_CRM]

Perspective session messages are sent from the gateway (any script that could send one has to run on the gateway in Perspective) so it wouldn't work as a heartbeat to detect browser connection loss.

The session shutdown event does eventually detect disconnection, but it takes time:

Understanding perspective session events

Closing a browser window doesn’t kill your session - it remains alive for 120 (maybe 60?) seconds by default, which can be configured here, in the Session Timeout section: [03%20AM] So you won’t see the “end_session” message sent from the Perspective Session for at least one minute, maybe two. I’ll look into the device_id being empty, but I just tested it myself and it worked as expected…

More discussion on the topic, including a link to a relevant feature request:

Detecting lost connection to the gateway

We are testing how perspective clients react to a communication loss to the gateway due to a cable break or the gateway loosing power. We observe that it takes 2,5 minutes before the client displays the "No Connection to Gateway" banner. [image] Looking into the browser console, we see that after approximately 2 minutes and 15 seconds we get the message store.Channel: Disconnecting websocket with message: "Idle time reached." After 15 more seconds we get the message store.Channel: Websocket c…