Show a popup in perspective on all clients if a value changes

In your browser session, please use the Application bar to locate the Page ID for your page.

Click the arrow icon in the bottom-right of the session:
Screen Shot 2022-06-27 at 9.33.42 AM

Click the button in the center of the bar:
Screen Shot 2022-06-27 at 9.33.49 AM

Click the STATUS button:
Screen Shot 2022-06-27 at 9.33.58 AM

locate the Page ID:
Screen Shot 2022-06-27 at 9.34.12 AM

If that Page ID value matches the pageId being logged (172301c6), then you’ll need to contact support because everything seems to be working exactly like it should.

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This is the session status

I do not believe my PageID matches, not sure how to fix that?

That tells me you’re looking at a page from a different gateway. Do you see how even your Session ID does not match? If that session existed on the Gateway you’re interacting with then we would also see that session included in the logging.

I do see that, How would I go about fixing that? I have the page inside my gateway that I am using, not sure why it is calling a different one? I had created it in another gateway on our server and copied it to the server I am trying to use it on, would that be the cause and if so how do I got about fixing it?