Voice Notification Module with Twilio as the SIP Gateway

Ignition
22

Don't have it handy at the moment, but:

Twilio IP ACL: your network's internet gateway/publicly routable IP address (whatismyipaddress.com or ipchicken.com)

I think we may have also tweaked the Public Bind Address in Ignition Voice Alarm Notification Profile advanced properties to match

760×519 15.3 KB

(from How to setup Ignition with AWS Chime - replace ipchicken.com)

24

It works

Thanks

25

Hi,

I am trying to setup the ignition “Voice Notification” alarm module to work with Twilio.

I am using a free Twilio trial.

When I create an alarm my phone rings but when I pick up there is no message. I believe my IP ACL settings in my Twillio account are correct and the correct ports( 5060 and 8000) are open.

I am using Elastic Trunking

I am new to this, any help on how to resolve / fault find would be much appreciated.

26

maybe you need to install the Voice Notification Downloads

27

Hi Hunter

Can this be done using Twilio SIP Domains, or it’s only possible with Twilio Elastic SIP Truncking?

28

I can't offer certainty, but I believe the answer is NO maybe - seems like i initially tried to go down that route before figuring out it wasn't what I wanted.

here's what twilio says FWIW: Twilio Help Center

I'd imagine a SIP guru could answer that definitively straight-away. I came to the realization that if i'd had a reasonable grasp of the technology to start, the solution would've been obvious.

29

edit - according to Twilio's AI assistant, maybe the answer is yes, but with an intermediate "application" that returns TwiML to initiate the call. I just asked it for an example to originate a call via SIP Domains.