Hello all,
I have recently moved from IGN 7.9 to IGN 8.1, and we have recently started to notice that not all of our clients (around 500+) are being updated upon an update push. It's about 50-50 whether the client gets updated or not. The work-around currently is just to restart the client, but not everyone will know to do so if they are not paying attention. Every client is receiving the same error:
INFO com.inductiveautomation.factorypmi.application.runtime.ClientPanel - Received project change notification: notificationMode=PUSH, updateMessage=com.inductiveautomation.ignition.common.gateway.messages.ProjectUpdate@6e153447
com.inductiveautomation.ignition.client.launch.steps.HttpResponseException: 503: Service Unavailable
at com.inductiveautomation.factorypmi.application.runtime.AbstractProjectStep.downloadDiffs(AbstractProjectStep.java:95)
at com.inductiveautomation.factorypmi.application.runtime.AbstractProjectStep.downloadDiffs(AbstractProjectStep.java:42)
at com.inductiveautomation.factorypmi.application.runtime.UpdateProjectPane$DownloadProject.run(UpdateProjectPane.java:154)
at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33)
at java.base/java.lang.Thread.run(Unknown Source)
10:24:04.838 [AWT-EventQueue-0] ERROR com.inductiveautomation.ignition.client.util.gui.ErrorUtil - null
com.inductiveautomation.ignition.client.launch.steps.HttpResponseException: 503: Service Unavailable
at com.inductiveautomation.factorypmi.application.runtime.AbstractProjectStep.downloadDiffs(AbstractProjectStep.java:95)
at com.inductiveautomation.factorypmi.application.runtime.AbstractProjectStep.downloadDiffs(AbstractProjectStep.java:42)
at com.inductiveautomation.factorypmi.application.runtime.UpdateProjectPane$DownloadProject.run(UpdateProjectPane.java:154)
at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33)
at java.base/java.lang.Thread.run(Unknown Source)
I am unsure on where to start troubleshooting this issue; any help would be appreciated!