We upgraded from version 7.9.8 to 7.9.10 and we can no longer open the client through a NAT connection. Client opens and says connecting then times out. It was working fine with version 7.9.8. Any help would be appreciated. I know we had the same problem with 7.9.6 but when we upgraded to 7.9.8 it went away and now it is back.
I did find that when it tries to open the client that it is trying to connect to the internal address which it is not going to be able to do. Somehow it needs to connect through the external address. I opened the JNLP file in notepad and changed the internal gateway server adresses to the external addresses and it still tries to connect to the internal address.
Found that you need to run the native client launcher and cannot use the web launch. However within the native client launcher if you click create desktop icon, the icon that it creates does not work either so you have to open the clientlauncher.exe every time, and launch the application from there.