8.1 Web Browser failed to Launch

Ignition
1

Hey ignition Community,

Having an issue launching the web browser. I've seem a few post but nothing in those has helped thus far.

Here's a C&P of the console diagnostics

13:21:19.268 [Designer-Startup] ERROR designer.JXBrowserUtil -- Failed to start Browser Engine with options
 com.teamdev.jxbrowser.engine.EngineOptions:
  autoplayEnabled: false
  chromiumDir: C:\Users\jplatt\.ignition\cache\resources\jxbrowser\7.36.3
  chromiumSwitches: []
  diskCacheSize: <unknown>
  fileAccessFromFilesAllowed: false
  isGpuDisabled: false
  isIncognitoEnabled:false
  language:en-us
  passwordStore: <unknown>
  remoteDebugginPort: 9222
  renderingMode: OFF_SCREEN
  isSandboxDisabled: false
  secureOriginWhitelist: []
  isTouchMenuEnabled: false
  userAgent: <unknown user agent value>
  userDataDir:C:\Users\jplatt\AppData\Local\Temp\JxBrowser-UserData-3ad0c154-d6db-4fba-90ba-295eef56eaa3
  webSecurityDisabled: false
.
com.teamdev.jxbrowser.engine.InvalidLicenseException: Invalid license format.
	at com.teamdev.jxbrowser.engine.internal.LicenseExceptionFactory.create(LicenseExceptionFactory.java:53)
	at com.teamdev.jxbrowser.engine.internal.EngineImpl.newInstance(EngineImpl.java:267)
	at com.teamdev.jxbrowser.engine.Engine.newInstance(Engine.java:163)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.lambda$getOrCreateEngine$2(JxBrowserUtil.java:347)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.runResourceLockedAction(JxBrowserUtil.java:553)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.getOrCreateEngine(JxBrowserUtil.java:347)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.getOrCreateEngine(JxBrowserUtil.java:406)
	at com.inductiveautomation.webbrowser.BrowserClientHook.getOrCreateEngine(BrowserClientHook.java:66)
	at com.inductiveautomation.webbrowser.BrowserClientHook.startup(BrowserClientHook.java:59)
	at com.inductiveautomation.webbrowser.designer.DesignerHook.startup(DesignerHook.java:37)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$LoadedModule.startup(IgnitionDesigner.java:2009)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.startupModule(IgnitionDesigner.java:1217)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.loadProject(IgnitionDesigner.java:1032)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$StartupProjectDialogHandler.lambda$new$2(IgnitionDesigner.java:2073)
	at java.base/java.lang.Thread.run(Unknown Source)
13:21:19.572 [Designer-Startup] ERROR designer.JXBrowserUtil -- Failed to start Browser Engine with options
 com.teamdev.jxbrowser.engine.EngineOptions:
  autoplayEnabled: false
  chromiumDir: C:\Users\jplatt\.ignition\cache\resources\jxbrowser\7.36.3
  chromiumSwitches: []
  diskCacheSize: <unknown>
  fileAccessFromFilesAllowed: false
  isGpuDisabled: false
  isIncognitoEnabled:false
  language:en-us
  passwordStore: <unknown>
  remoteDebugginPort: 9222
  renderingMode: OFF_SCREEN
  isSandboxDisabled: false
  secureOriginWhitelist: []
  isTouchMenuEnabled: false
  userAgent: <unknown user agent value>
  userDataDir:C:\Users\jplatt\AppData\Local\Temp\JxBrowser-UserData-7e973bf7-8eb9-47b1-a2b7-4d3f4a59e652
  webSecurityDisabled: false
.
com.teamdev.jxbrowser.engine.InvalidLicenseException: Invalid license format.
	at com.teamdev.jxbrowser.engine.internal.LicenseExceptionFactory.create(LicenseExceptionFactory.java:53)
	at com.teamdev.jxbrowser.engine.internal.EngineImpl.newInstance(EngineImpl.java:267)
	at com.teamdev.jxbrowser.engine.Engine.newInstance(Engine.java:163)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.lambda$getOrCreateEngine$2(JxBrowserUtil.java:347)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.runResourceLockedAction(JxBrowserUtil.java:553)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.getOrCreateEngine(JxBrowserUtil.java:347)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.getOrCreateEngine(JxBrowserUtil.java:406)
	at com.inductiveautomation.webbrowser.BrowserClientHook.getOrCreateEngine(BrowserClientHook.java:66)
	at com.inductiveautomation.webbrowser.BrowserClientHook.newEngine(BrowserClientHook.java:141)
	at java.base/java.util.concurrent.CompletableFuture.uniWhenComplete(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture.uniWhenCompleteStage(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture.whenComplete(Unknown Source)
	at com.inductiveautomation.webbrowser.BrowserClientHook.startup(BrowserClientHook.java:59)
	at com.inductiveautomation.webbrowser.designer.DesignerHook.startup(DesignerHook.java:37)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$LoadedModule.startup(IgnitionDesigner.java:2009)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.startupModule(IgnitionDesigner.java:1217)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.loadProject(IgnitionDesigner.java:1032)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$StartupProjectDialogHandler.lambda$new$2(IgnitionDesigner.java:2073)
	at java.base/java.lang.Thread.run(Unknown Source)
13:21:19.887 [Designer-Startup] ERROR designer.JXBrowserUtil -- Failed to start Browser Engine with options
 com.teamdev.jxbrowser.engine.EngineOptions:
  autoplayEnabled: false
  chromiumDir: C:\Users\jplatt\.ignition\cache\resources\jxbrowser\7.36.3
  chromiumSwitches: []
  diskCacheSize: <unknown>
  fileAccessFromFilesAllowed: false
  isGpuDisabled: false
  isIncognitoEnabled:false
  language:en-us
  passwordStore: <unknown>
  remoteDebugginPort: 9222
  renderingMode: OFF_SCREEN
  isSandboxDisabled: false
  secureOriginWhitelist: []
  isTouchMenuEnabled: false
  userAgent: <unknown user agent value>
  userDataDir:C:\Users\jplatt\AppData\Local\Temp\JxBrowser-UserData-a4bbbc43-3418-477b-b03b-988149baeb8c
  webSecurityDisabled: false
.
com.teamdev.jxbrowser.engine.InvalidLicenseException: Invalid license format.
	at com.teamdev.jxbrowser.engine.internal.LicenseExceptionFactory.create(LicenseExceptionFactory.java:53)
	at com.teamdev.jxbrowser.engine.internal.EngineImpl.newInstance(EngineImpl.java:267)
	at com.teamdev.jxbrowser.engine.Engine.newInstance(Engine.java:163)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.lambda$getOrCreateEngine$2(JxBrowserUtil.java:347)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.runResourceLockedAction(JxBrowserUtil.java:553)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.getOrCreateEngine(JxBrowserUtil.java:347)
	at com.inductiveautomation.ignition.client.util.JxBrowserUtil.getOrCreateEngine(JxBrowserUtil.java:406)
	at com.inductiveautomation.webbrowser.BrowserClientHook.getOrCreateEngine(BrowserClientHook.java:66)
	at com.inductiveautomation.webbrowser.BrowserClientHook.newEngine(BrowserClientHook.java:141)
	at java.base/java.util.concurrent.CompletableFuture.uniWhenComplete(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture.uniWhenCompleteStage(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture.whenComplete(Unknown Source)
	at com.inductiveautomation.webbrowser.BrowserClientHook.newEngine(BrowserClientHook.java:141)
	at java.base/java.util.concurrent.CompletableFuture.uniWhenComplete(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture.uniWhenCompleteStage(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture.whenComplete(Unknown Source)
	at com.inductiveautomation.webbrowser.BrowserClientHook.startup(BrowserClientHook.java:59)
	at com.inductiveautomation.webbrowser.designer.DesignerHook.startup(DesignerHook.java:37)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$LoadedModule.startup(IgnitionDesigner.java:2009)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.startupModule(IgnitionDesigner.java:1217)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner.loadProject(IgnitionDesigner.java:1032)
	at com.inductiveautomation.ignition.designer.IgnitionDesigner$StartupProjectDialogHandler.lambda$new$2(IgnitionDesigner.java:2073)
	at java.base/java.lang.Thread.run(Unknown Source)
13:21:19.887 [Designer-Startup] ERROR WebBrowser -- BrowserEngine crashed. Exceeded crash count, will not reload. crash count: 3
2

That's... odd.

What version of Ignition are you using, and did you happen to recently upgrade? Did you upgrade the web browser module as well as the Ignition platform? What are the versions of each showing on the gateway's web page?

3

Hey Paul,

as I was typing this out I realized I downloaded the wrong version of the module. I needed 5.1.43, not .44

1 Like