I have an 8.3 Ignition controller that is constantly taking backups of a little more than a dozen 8.1 Ignition agents. The backup requests always come back as a success but I am expecting to see something in this space underneath the agent details and there's nothing. What could I be missing?
The first thing to check would be if there are .gwbk file on disk where they are expected to be. Can you check the settings on this page?
If the Archive Location is set to "Automatic", then the controller should be placing files in the ignition install folder under data/var/com.inductiveautomation.eam/eam_archive. The other possibility is that files are being placed in a non-permanent location that is being regularly wiped out, like a non-persistent Docker container volume.
Yes mine is set up as automatic. They are exactly where you said they would be, I am seeing all the folders and the maximum 5 backup count in each location's folder. Within each folder there is a backup.gwbk file. As a note, I am using linux.
Would deleting the folders help and let Ignition rename and restart each of them?
Would deleting the folders help and let Ignition rename and restart each of them?
I don't know if that will help. But here's another test: Create an EAM Restore Backup task. You don't have to go thru all the wizard steps, just stop at this one and see if your gwbks are available in the dropdown:
If you can see gwbks there, then there might be something wrong with the empty Gateway Backups tab. If they don't show up there, then the archiving system can't read the gwbks properly. Either way, Support will likely need to look at your system so that they can file bug tickets as needed.