Hi, I’d like to use the existing alarming system to send users a weblink to acknowledge an alarm, similar to the 2-way email notification system. I’d like to deliver the weblink through another 3rd party system (not email) by a custom script to our users. Is there a way to get that weblink another way? How is the acknowledge alarm email generated?
It’s part of the functionality of the Email Notification Profile and that link only gets generated and means something once an email notification has been created and sent by the profile.
What you’re trying to do sounds like a candidate for a custom module development.