Shouldn't all the users show up when clicking on the 'manage users' selection from the Users, Roles section ?
I've got an Active Directory setup on a client site, and the list doesn't look complete. I don't show up on that list, even though I can login to the gateway fine. There are other users that seem missing.
Hello @indra.biswas,
This issue seems like it may require some troubleshooting to isolate specifically what the issue is here. I would suggest reaching out to our support department, as they will be able to help you troubleshoot and resolve this issue. You can open a support ticket at the following link:
https://support.inductiveautomation.com/hc/en-us
Regards,