Active Directory roles issue when there is a multiple region domain ( example : eur.xx.com, apac.xx.com)

Hi,

We have been trying to configure active directory in Ignition. the main domain is specified as xx.com and gateway username as ABC@eur.xx.com.

Verify scenarios

  1. In advance props, suffix and prefix is blank. we disabled automatic suffix and prefix. When I try login as eur/ABC there are no roles associated.

  2. If the prefix is eur/. then I try login as ABC, I could see all roles I am associated with it. But other folks from apac region wont be able to login.

I am only able to see roles, when I provide username with userID. If I add any sufix or prefix to the user ID during authentication time. There are no roles.

Is there anyway we could add multiple prefixs like either use eur\ or apac\ ?

Could you guys help me with the solution?

Best,
Jobin