Need some help on AD/Internal Hybrid user source.
I cannot get some user source contact info to update from AD.
The users SMS-nr is used to send SMS-alarms so it is vital that updating in the AD takes effect in the User Source.
SETUP
User Source
Type: AD/Internal Hybrid
Failover source: None
List Users from Active Directory: T (Active Directory will be queried for the list of all users).
Populate Users On-Demand: T (user record will be created in the Internal Database from the AD entry of any user who successfully authenticates into AD if the record does not already exist in the Internal Database at the time of authentication.)
SMS Attribute: mobile (Only used during initial user creation when populate users on-demand feature is enabled).
AD
The AD has the phone numbers in the 'Mobile' Attribute field.
DEBUGGING
A specific user causing problems did not have any phone number in the AD when User Source was "set up" first time.
Tried disabeling "Populate Users On-Demand" and creating the "SMS" contact info manually (with some dummy nr) - the AD value does not update.
Also tried on my personal user as well, changing my number in Ignition User Source, it does not update "back".
Ignition connects to AD without errors (UserSource.AD_Internal_Hybrid):
Having a hard time finding how the contact info is
Any ideas on next actions?
BR
/David