AD/internal Hybrid users not showing up

I have a working AD/internal Hybrid, and it works great. I don’t really have editing access to the Active Directory it self but I can use it to login to the project. I would like to add some roles on the ignition side. However, the users are not showing up in ignition. So, I can’t add a role to any users. I think this might be on the a setting on the Active Directory to not allow browsing the users or something and not ignition side. However is there anything on the ignition side that I can change?