I just upgraded a production server from 8.0.8 to 8.0.16.
After the upgrade and after the Gateway was running, I tried opening the Designer and got and error dialog.
Thinking it may be due to the old Designer Launcher, I uninstalled the launcher and downloaded it again from the GW webpage. After installing it and when the launcher started, I got this error again. Anytime I try to open the designer I get the error.
I can open a designer from a remote machine for this Gateway.
Any input on correct this would be very appreciated since this is a production server.
If you delete
~/.ignition/cache on the machine you’re trying to launch from does it work?
The system does rebuild the cache, but I still get the error.
I am getting launch_error_###.log files generated though.
They don’t mean much to me, but someone who understands the content might make some sense out of them.
This client has 3 servers. One is a development server. One is a validation server. The last is a production server. I’ve upgraded the dev and val servers with out having this issue.
Designer Launcher Log:
designerlauncher.log (26.5 KB)
Launch Error Log:
launch_error_2020-10-26_12-28-02.log (33.7 KB)
Can you upload that log file that gets generated as well as
Might also be worth trying just deleting all of
~/.ignition and launching.
Edited my previous post when you replied. I added the files there.
I deleted (moved actually) the entire .ignition folder and tried launching the designer again.
It WORKED this time!
Thanks for the help!