Airlink GX400 recieve sms acknowledgement

Ignition
1

Hi,
I have an Airlink GX400 and I know the GX400 isn’t specifically covered for Ignition and the LS300 is.
I have a GX400 setup and sending SMS messages for Alarms by following the same setup as the LS300.
Just wondering how different the models are for receiving sms? As I can’t seem to acknowledge alarms via sms when two way is enabled in the alarm notification.
I can see the incoming sms acknowledgment on the GX400 but Ignition doesn’t seem to be picking it up

I have a pc on a fixed ip of 192.168.30.67
and the gx400 on an ip of 192.168.30.31

I just wondering if I have missed something in the setup.
attached is my ignition setup and GX400 setup.
Hopefully someone can help

Thanks
Cam

igntion setup.JPG798×599 111 KB


security outbound.JPG940×487 46.8 KB


security inbound .JPG919×637 62.6 KB


GX400 Setup.JPG925×824 75.3 KB


Ehternet Setup.JPG821×575 45.1 KB

2

Fixed it. Added the Incoming UDP port (17342) to the Firewall and all incoming messages are now working

1 Like
3

Just ran into this with an RV50x, and switching to UDP solved it for me as well.

The gateway port reference page is mislabeled - it lists 17341/17342 as TCP ports. Both should be UDP per Airlink/ALEOS documentation, pg 173 steps 6-7.

4

I’ll let someone know the documentation needs to be updated.

1 Like