Airlink Raven XE

I didn’t know where to put this but it doesn’t get any Ip address, I put the sim card and it get the phone number of it but it never get an IP address and in status is connecting to network. We just bought the raven and it doesn’t come with an antenna so i assumed that it has a build in and it wasn’t necessary an external but For those that have worked with the Airlink Raven XE is it necessary to connect an antenna to it to make it work?