Our customer wants to send out text messages via email as their primary method of alert notification, but wants to have a backup method in case their internet goes down. They currently use Win911, but that will change once we implement their Ignition installation. I have recommended using the SMS notification module and an Airlink XE as their backup system. Is it possible to set up a ‘primary’ and ‘secondary’ notification method using both internet and SMS? Alternatively, could they use a cellular modem or router to simply redirect network traffic if their primary internet goes down? (ie: use a primary and secondary addressing scheme in Windows, allowing them to still reach the internet via the cellular router)
Any information would be helpful. Thanks.