I'm sending alarm notification in teams using Email (SMTP) configuration.
To acknowledge alarm, we need to open a link in browser and after that we can acknowledge alarm.
But we need simple way to acknowledge alarm from teams without opening a link, by replying ok/ack on that mail notification (getting in teams)?
Ignition does not have any feature to monitor email replies. Sorry.
Arguably, you could use Java's IMAP tools to scan for replies, and where both an "Ack" and a link are present, submit the link internally. Non-trivial.
Actually, if you enable it, we do (attempt) to scan the body for a specific acknowledgement syntax:
https://docs.inductiveautomation.com/display/DOC81/Email+Alarm+Acknowledgement#EmailAlarmAcknowledgement-UsingEmailAcknowledgementwithPOP3
1 Like
Huh, TIL.
Though POP3 is not enabled in many mail servers, nowadays.