I’m really hoping someone can tell me what I’m doing wrong here. I’ve set up an alarm on a temperature tag. When the alarm goes active, it shows up on the alarm status table with a fat red line. I can select it and acknowledge it. So I know the alarm is working. The problem is, it isn’t triggering the alarm pipeline to send an email. I’m using the same pipeline for another tag and it works fine. I can also send a false alarm via the gateway through that pipeline.
This is my first time setting up an alarm on a process parameter. I have an alarm set up on a SQL tag to send an email if it goes null (signifying the SQL server isn’t responding). So yes, I’m relatively new to this, but still, I’ve troubleshot and eliminated everything that seems reasonable. I don’t understand what I’m doing wrong.