Alarm Journal can not store events

Hello,

One of my clients actually have some problems with his Alarm Journal. It appears that events coming to the journal are quarantined. I haven’t found any place to find out what alarm(s) is concerned and why the storage to database fails.

The buffer is filling and fills again as soon as the quarantined data are “retried”.

From his logs, I’ve found several succession of lines likes these ones:

INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,174]: Sending log event for UUID 'd04e17f6-8676-4ab4-8d5a-08feb792884c' to store and forward system.
INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,379]: Will not store event data for property 'setpointA': either the property is not the correct type, or the event type is not configured for storage. [setpointA]
INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,379]: Will not store event data for property 'eventValue': either the property is not the correct type, or the event type is not configured for storage. [eventValue]
INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,379]: Will not store event data for property 'activePipeline': either the property is not the correct type, or the event type is not configured for storage. [activePipeline]
INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,379]: Will not store event data for property 'name': either the property is not the correct type, or the event type is not configured for storage. [name]
INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,379]: Will not store event data for property 'eventTime': either the property is not the correct type, or the event type is not configured for storage. [eventTime]
INFO   | jvm 2    | 2015/10/21 15:26:02 | TRACE [Journal[ALARMES_HISTO]        ] [15:26:02,381]: Stored event to alarm journal (prov:ADM:/tag:TAGS ADM/MOULIN/DEFAUT_W_4/S2_HAUT:/alm:NIVEAU HAUT ATTEINT DANS LA CHAMBRE 2, , d04e17f6-8676-4ab4-8d5a-08feb792884c, 0, 0, [{Mode=0, setpointA=1.0, eventValue=true, activePipeline=0.0, TimeOnDelaySeconds=0.0, name=NIVEAU HAUT ATTEINT DANS LA CHAMBRE 2, eventTime=Wed Oct 21 15:26:02 CEST 2015, Priority=0.0}])

For some reason, some alarm parameters are not stored, but i can not understand why.

Is it possible to have a more explicit message in order to find the reason why events/alarms are redirected to the buffer ?

I can provide a (large) wrapper.log file if needed.

Ignition version is 7.7.1
Database is MSSQL

Thank you.

Nobody has met this problem before ?

I checked the transaction logs of the database and it is not full (and the recovery mode is “Simple”). So I think the problem does not come from the database.

Any help, idea welcomed.

Regards.