Alarm Journal won't populate

Is there any reason that I can query alarm journal history with a regular SQL query but the alarm Journal component itself will never populate?

The specific error is:

java.util.concurrent.ExecutionException: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Read timed out



alarm journal|690x235

Got the right journal name I presume? Also fyi, you can just copy paste screenshots from the clipboard directly into your post

@nminchin I have tried to set the name explicitly but to no avail. We have many functional projects that simply use so I think I’m battling something else here.

When you query from SQL is the query taking more than 60 seconds? You might need to optimize the indices in your journal to improve the response time. Or change your query timeout everywhere.

@pturmel query time is less than a few hundred milli-seconds. The alarm journal is used on a few different screens so I will check. That’s a good point.