Has anyone ever lost the option to add an alarm notification pipeline to their tag in the alarm configuration like in the image below?
Its very odd, i have never seen this and this just happened today, or at least I just noticed.
This is a new alarm I was adding.
Does anyone have any ideas what the problem is?
Ignition system is on 7.9.17
Is the alarm notification module installed? Is it working correctly, on the gateway?
Name |
Version |
Description |
License |
State |
|
Alarm Notification |
4.9.17 (b2021010514) |
Provides alarm notifications via email |
Activated |
Running |
|
It is installed. Another thing missing is the email notification properties.
They show up on other alarm tags that already have alarm notification pipelines configured.
This is a dev server that I created all the alarms on and moved to production.
They are showing up in production but not the dev server now.
As far as I know they’re working.
Its kinda hard to test an alarm and notification since I can’t create a new one to test.
Are there any errors in the logs when you start the designer? Or obvious errors in the gateway logs?
One other thing to try, since it’s a dev gateway:
- Shut down the gateway.
- Find the
.alarms_$timestamp
file in the gateway installation directory /data
folder.
- Delete it, restart the gateway.
That fixed it, thank you.