My client wants each alert generated to have a unique identifier that they can use for tracking/cost allocation etc. The ALERT_LOG_ID (or alert_log_ndx, not sure which is the correct name) is ideal for this purpose, as it uniquely identifies each alert. I can display this column in the alert display and in reports so that works well.
However, I need to get this information into the custom alarm notification. Is there any way to do this?
Unfortunately getting that Id into the notification is not going to really work due to the current alerting architecture. On the bright side though, alerting is currently being given a major architectural face-lift, and one of the new parts is that each alert will get a UUID (universally unique identifier) that you’ll be able to use for this purpose.