Alarm storage error

Hi everybody,

I have the next error message in my ignition gateway. I don´t know why is it,
it´s weird that only at alam database happens. This is a hub&spoke architec, the alarms from Ignition Edge to Standar. It has been working until today but sudenly i have this problem.
Any idea?

java.lang.Exception: Unable to add data to memory buffer, buffer full.

at com.inductiveautomation.ignition.gateway.history.stores.MemoryStore.insertInBuffer(MemoryStore.java:177)

at com.inductiveautomation.ignition.gateway.history.stores.MemoryStore.syncdStoreData(MemoryStore.java:80)

at com.inductiveautomation.ignition.gateway.history.stores.AbstractStore.storeData(AbstractStore.java:233)

at com.inductiveautomation.ignition.gateway.history.stores.MultiStageStore.syncdStoreData(MultiStageStore.java:144)

at com.inductiveautomation.ignition.gateway.history.stores.AbstractStore.storeData(AbstractStore.java:233)

at com.inductiveautomation.ignition.gateway.history.DefaultStoreAndForwardEngine.storeData(DefaultStoreAndForwardEngine.java:146)

at com.inductiveautomation.ignition.gateway.history.HistoryManagerImpl.storeHistory(HistoryManagerImpl.java:199)

at com.inductiveautomation.ignition.gateway.alarming.journal.DatabaseAlarmJournal.storeRawEvent(DatabaseAlarmJournal.java:200)

at com.inductiveautomation.ignition.gateway.alarming.journal.AlarmJournalManagerImpl.storeRawEvent(AlarmJournalManagerImpl.java:249)

at com.inductiveautomation.ignition.gateway.alarming.journal.remote.JournalStorageIntent.receive(JournalStorageIntent.java:61)

at com.inductiveautomation.ignition.gateway.alarming.journal.remote.JournalStorageIntent.receive(JournalStorageIntent.java:17)

at com.inductiveautomation.metro.impl.CentralManagerImpl.handleLocal(CentralManagerImpl.java:432)

at com.inductiveautomation.metro.impl.ConnectionWatcher.handle(ConnectionWatcher.java:439)

at com.inductiveautomation.metro.impl.ConnectionWatcher.handle(ConnectionWatcher.java:44)

at com.inductiveautomation.metro.impl.protocol.websocket.WebSocketConnection.forward(WebSocketConnection.java:1406)

at com.inductiveautomation.metro.impl.protocol.websocket.WebSocketConnection.onDataReceived(WebSocketConnection.java:1298)

at com.inductiveautomation.metro.impl.protocol.websocket.servlet.DataChannelServlet.doPost(DataChannelServlet.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:86)

at org.eclipse.jetty.servlet.ServletHolder$NotAsyncServlet.service(ServletHolder.java:1391)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:760)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:547)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:590)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1607)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1297)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1577)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1212)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at org.eclipse.jetty.server.Server.handle(Server.java:500)

at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)

at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:270)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)

at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:543)

at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:398)

at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:161)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:388)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806)

at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938)

at java.base/java.lang.Thread.run(Unknown Source)

Thank you very much.

Your store and forward cache is unable to send records on as fast as they are arriving. This usually means there’s something wrong with the forward connection, or something wrong with the database.

You should contact support (https://support.inductiveautomation.com) for next steps.

Thank you very much Paul.
I´ll do it.