Alarming On-Call Roster - Outlook Contact Groups

Ignition
1

Hello,

Does anyone know if we are able to somehow use Outlook Contact Groups rather than simple Outlook Contacts to populate an ‘On-Call Roster’.

I submitted this idea here:
https://inductiveautomation.canny.io/ignition-features-and-ideas/p/alarming-on-call-roster-outlook-contact-groups

2

I am not sure, but you definitely can use a distribution list, which is probably better anyway.

3

From what I am seeing, a contact group is the same as a distribution list:
https://support.microsoft.com/en-us/office/create-a-contact-group-or-distribution-list-in-outlook-for-pc-88ff6c60-0a1d-4b54-8c9d-9e1a71bc3023

4

Figured out a work around by changing the notification block’s Roster Type to ‘Calculated’ and using something like this code in the script:

outlookContactGroup = {email:[OutlookContactGroup@company.com]}
roster = [outlookContactGroup ]
return roster
1 Like
5

Hi again everyone. Ok, so I really like using Outlook Contact Groups because IT manages the group’s members - managers simply request IT to modify members. Management have recently requested sms alarm notifications too which kind of puts a hole in my system because (correct me if I am wrong) I don’t think there is a way to query members of an outlook contact group for their phone numbers. So I guess I have to go back to the On_Call Roster way of doing things and me the manager of members (or ask IT to be a little more involved in our gateway).